I had a mentor who used to say - Trust is earned more in bad times than good times. For years we hear about trust, loyalty, accountability... teamwork, and putting fu--ing people first. We're expected to go above and beyond + embrace change + take ownership + work through uncertainty, and demonstrate UTMOST commitment to the company.
then cutting comes around....
Today - given the circumstances, posts on liknked in and a sea of posts here - all those speeches about trust and culture start sounding a fu--ing hollow. Because "apparently" trust means employees should give everything they have to Comcast, while the company owes them absolutely nothing in return - fu-k that.
And they tell us that trust is built through sacrifice. OK, maybe that's true but it's fascinating how the sacrifice always seems to flow in the same directin...
We sacrifice their evenings, weekends, family time +mental health, & sometimes yrs of their lives. Leadership sacrifices... what, exactly? The inconvenience of delivering another carefully memo??????
And let's not forget the employees who survive the cuts. They're expectd to absorb the workload, stay motivated, remain grateful, and somehow continue believing all the same corporate messaging. Trust is simple but it's not built through town halls, surveys, emptyslogans, or talking points. It's built when things get hard....
And it's destroyed when people realize that all those values they've been hearing about were apparently conditional. Comcast loves to say our people are our greatest asset... Until those assets become an expense like today... funny thing is that someone in leadership will probably wonder why employee engagement is sh-t and why nobody trusts mgmt anymore. That'll be a huge mistery...