Senior leadership has a metric to review every employees’ productivity across LOBs. They review the metric every quarter. RTO is not about sitting in the office, RTO is about delivering in the office.
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Love how these posts never say which LOB they are in and just assume this is company wide.
If you’re in a client facing position, your keystroke activity is largely irrelevant, thus this issue is likely for call center or back office folks.
How can they measure how often I do the needful? Can AI help track that? Keystrokes by from one hand vs two?
Has nothing to do with productivity. Productivity is not measured by time alone but output, effort. Since everyone spends more time trying to game RTO and Execs spend time monitoring RTO or strokes. Nothing is getting delivered to the customers
I was mistaken. These posts aren’t weekly. They are now daily. Someone stopped taking meds all together
They have been monitoring for years.Mouse jiggling and "coffee cupping" (placing a weighted object on your keyboard to simulate typing activity) were tracked and resulted in termination about 3 years ago. They were able to tell that the weighted object was "typing" faster than a human could do. The volume of terminations for cause was so huge that they had to pause and spread them out because they were afraid it would trigger outside attention.
The data points they collect have only ramped up from there.
Key stroke, browsing activity and office wifi duration