Thread regarding Optum layoffs

Home and Community

Any further speculations on when Home and Community can expect any answers? I guess we all feel like we are waiting around until 10/29. It feels like a lifetime’s worth of waiting and not knowing (with certainty at least) how it’s going to be determined.


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| 1563 views | | 68 replies (last October 14) | Reply
Post ID: @OP+1m3qc0pkn

68 replies (most recent on top)

@m7 So what are the PSCs doing now if a big chunk of your workload shifted offshore?

In the world of SICCs, it’s business as usual. My caseload is overflowing that I have been needing assistance everyday. But I am anticipating a huge drop once Humana ends.

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Post ID: @ma+1m3qc0pkn

Pre-service side - RIF is coming. The question is when.
Has anyone heard any updates?
US based clinicians barely have any cases. 90-95% of the volume has shifted offshore.

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Post ID: @m7+1m3qc0pkn

@jf nothing for today

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Post ID: @jy+1m3qc0pkn

Any layoffs or odd short touch point meetings scheduled across Home & Community or ECS so far today?

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Post ID: @jf+1m3qc0pkn

My manager is sending out internal job postings weekly, it’s coming people!

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Post ID: @hy+1m3qc0pkn

@ej I don't believe they could. Even though some of them may have had the role several years ago, things have changed so much and the documentation, administrative tasks, engagement and the metrics are so much more now than even a couple of years ago.. no way they could do it like they used to, or think that they can.

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Post ID: @fr+1m3qc0pkn

@ej im just ready to know and get on with it. The waiting is too much. Hard to concentrate on what im supposed to be doing. I guess we'll know tomorrow (10/1)if we have a couple more weeks or longer.

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Post ID: @fn+1m3qc0pkn

The Discharge Care Coordinator job sounds like an exhausting and emotionally-draining job from the job description.

I imagine calling patients who are mad about being discharged too soon, getting consents for Housecalls and other programs, discussing non-existent DC plans, etc. I’d rather get RIFed than transfer to this kind of work.

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Post ID: @f5+1m3qc0pkn

It honestly can’t come soon enough. My guess is it’ll be heavily weighted toward metrics, because that seems to be all the number crunchers at the top care about anymore. There’s such a massive disconnect.

I’d genuinely love to see some of these “leaders” take on the actual workload for a week and see how they fare.

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Post ID: @ej+1m3qc0pkn

@b1 do you have the job number for the DCC job?

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Post ID: @dp+1m3qc0pkn

@db I wish my manager would tell us something!

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Post ID: @dj+1m3qc0pkn

@db that would be the 15th or 29th i guess..

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Post ID: @df+1m3qc0pkn

Our manager is telling us mid to late October for lay offs

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Post ID: @db+1m3qc0pkn

@b1 are you preservice or SICC? Preservice here and did not hear about this, so assuming it was for SICC?

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Post ID: @cz+1m3qc0pkn

@b3 it's DCM. Discharge Care Manager. It's being piloted in a few states.

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Post ID: @b5+1m3qc0pkn

@b2 what is DCC? DSNP Care Coordinator??

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Post ID: @b4+1m3qc0pkn

Can someone clarify "DCC"? I am on the preservice side. I do not want to leave but the amount of work we have had these past three weeks has been alarmingly low.

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Post ID: @b3+1m3qc0pkn

@b1 I was also thinking of it in the way that if they told us October 1, it would give us time to put in interest in for DCC by October 2 if we are on the RIF list. But have thought it it that way too, maybe they want to see interest before decisions are made.

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Post ID: @b2+1m3qc0pkn

I would anticipate finding out in a couple weeks. With interest submissions due 10/2 for the DCC role, I would imagine they would want to lock in who will be transitioning to those roles before finalizing RIFs.

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Post ID: @b1+1m3qc0pkn

@az the "business as usual " feeling I've gotten in just the last 2 days from management makes me wonder if it'll be November.. it's been strange honestly.. the "vibe" so far this week. When everyone knows it's coming.

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Post ID: @b0+1m3qc0pkn

@a2 I have been feeling this too this week, wondering and hoping for October 1. But that’s literally just going off feeling. I would hope it wouldn’t be the end of the month… but who knows at this point...

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Post ID: @az+1m3qc0pkn

@a5 it's felt like that too me as well.. at least from management. The anxiety is increasing on the team as time is going on with no information. Not knowing for this long and getting into the Holiday season soon isn't helping.

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Post ID: @ay+1m3qc0pkn

@af there will be (probably significant) reductions on the SNF team: SICCs and most likely some management. There have been efforts to minimize the number: promoting internal transfers, part time roles, and new DC program. Hopefully it will help.

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Post ID: @ax+1m3qc0pkn

@ak I am so, so genuinely sorry. Are you pre service? I’ve heard about them having to train their offshore replacements. That is so hard to swallow. I am a CC. Hoping for the best but expecting the worst.

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Post ID: @am+1m3qc0pkn

I am having a LOT of difficulty right now knowing how our team had to train our replacements and the timeline we were given. I honestly don’t know how they did it. I am very angry and sad about the situation. The domestic team has years of clinical and rehabilitation experience that is difficult to replace quickly, and these reviews require a significant level of clinical knowledge and judgment. It is incredibly difficult to know experienced employees are going to be replaced after being asked to train the people taking over their work - new grad nurses with little to no experience, let alone any US healthcare experience.

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Post ID: @ak+1m3qc0pkn

What areas of home and community do you think will get laid off?

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Post ID: @af+1m3qc0pkn

@a2 what’s the vibe like where you are? It just seems business as usual for our team. One can only hope that it would actually be sooner than later.

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Post ID: @a5+1m3qc0pkn

There is a weird vibe this week—- I wonder if they will do something Oct 1

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Post ID: @a2+1m3qc0pkn

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