CITIBANK In AFD Lost a bunch of our work to costa rica today. Very low Waiting in queue but overtime open until september thirtieth? We have been warned not to discuss it amongst our team.
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We just had a departmentwide meeting where we were introduced to a team from the Philippines today.
We are being replaced with offshore agents. It is pretty much confirmed a matter of when, not if, you are laid off if you work in AFD.
Yes unfortunately specialty is being hard hit. Specialty has to be taken over by a I because it is constantly attacked by a I. It's just the way it is. You must have seen your work significantly change over the last year.
Yes. Rolling layoffs. If we're not gone this year , I suspect we will be gone by early next year. We keep losing a few every month or so.
If your work is going to Costa Rica then you are going to get laid off.
Is specialty affected across the board? Device, balcon, and fusion?
@OP Advanced fraud detection. Automation does most of our job now. Starting tomorrow, they're implementing entirely new procedures. At the meeting today , they were very vague and would not answer our questions. Our managers have become extremely tight lipped , something is up. They're just not allowed to talk to us about it.
What is AFD