anyone else hear talk about us getting a call center for the debit card program?
4 replies (most recent on top)
They're just going to add it to my ever expanding types of calls I have to handle while also lowering my bonus lol.
They'll probably just plop it onto whatever they're calling "service" these days (money movement, trading CRA, CSS) plate. I don't see them creating any new jobs for it specifically based on the way they've been handling and d-mbing down everything else lately. That said, if I'm wrong and they do, and offered a fully remote role for it, I'd bite.
You're so outdated. Now the fee is paid in the village to avoid scrutiny.
BNY su-ked so bad that Fid had to fire them and bring debit card services in house. There's Dev teams working on this, so I imagine that their will be roles to handle the call volume.