I went to a retail store in New York today just to get a charger.
This is the state of our corporate stores-
1- 2 reps on floor, no manager, no direction
2- no greeter
3- 30 minute wait for a charger
4- rude to the customers they had and after seeing a ton of people waiting were rude to sign all in
5- incompetent
6- the lady that helped me, had tattoos on her face and was clueless. I cannot even make up this detail
If this is how your store operates, it shows that this company isn't even worth saving.