the time period leading up to the T-Mobile Debacle and then all that followed? It seems as if they had just stuck to their g-ns and invested in fiber, spectrum, and wireless they would be out in front running with a full head of steam. Appears they missed large opportunities with the cable companies as well. The entire strategy of ATT for the past 15 years is the gang that couldn't shoot straight.
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What I'll never get over is the whiplash of Stankey and Stevenson talking about "we are no longer a communications company, but a vertically integrated media company," and then three months later "we are spitting from Time Warner [and—not mentioned— Stevenson] to focus on becoming a telecom."
There only success is to cash bonus checks
Too bad they weren't successful in buying T-Mobile. We would be ki-ling it with T-Mobile.
Doesn't matter now. What is done is done. Move on, try to learn from your mistakes.
This will be unpopular, but they should have closed the pension program and started pushing Agile development earlier, around the time of the T-Mobile debacle. If you look at all the failed projects since then you will see a trend of big bets that failed due to lack of flexibility. They were led by individuals, not teams, and they were not able to adjust with conditions because the "leaders" stuck to their old, reliable processes.
Blockbuster didn't fail because it was bad at its processes. Same is true for us.