Seems like a lot of people have received the schedule update about a mass meeting next week. Seems to be an hour long and the subject on the table? Layoffs? They did say by mid April we would hear something, is this the something we don’t want to hear. Was it only for Auto underwriters or did any other department get it too? The managers are acting clueless and maybe they are but it’s hard to believe that they really don’t know anything.
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Updates?
@gk Offshore (HCL) workers are a joke. I was finally released a month ago after 3 years of HCL. Already been contacted by previous manager twice to point them in the right direction regarding app issues.
State Farm decided a few years ago that they were going to exploit H-1B Visas and outsource American jobs to India. They also decided that AI can facilitate a lot of the incoming department calls. So there is more people than we have work. But my guess is that eventually all the call centers will be in India because a lot of companies are exploiting the visas. Kinda hard to believe that they’re gonna trust so much sensitive information to people overseas.
Massive moves from underwriting into turn n burn claims departments as the company shifts to replacing American workers with offshore work and AI. They will do their volunteer approach, which sees single digit %s of people choosing to leave to a horrible claims department that isnt even putting token efforts to retain people, then, once not nearly enough volunteer, they will force people into claims. Expect a lot of people to opt the buyout. This is going to majorly impact production underwriting, entry level, professional level somewhat, and massively FLL's.
For those that stay, enjoy having your career reset, as you'll likely be in a ROUGH claims department, possible with movement freezes so you couldn't apply out even if you wanted to. This is part of their overall plan to be absolute cowards and letting people leave due to anger/frustration versus picking the best to stay. This will make the overall situation much worse longer term.
My exec boss told me we are opening up IT shops overseas. She said everything including us will be done at a fraction of the price. Better get my resume ready.
Oh well 21 years seem to be coming to an end. Anybody know if Country is hiring.
They are constantly evaluating how busy departments are, when there is some or any downtime they'll reassign by force however many people to some disaster claims department that has insane turnover. Then in a week, they'll need to hire more people in the department that just lost people due top being over capacity, rinse repeat.
There's also plans to shutter some entry level roles and give those forever to India.
Executives want less American workers, none if possible. They'll use poorly trained off shore people and horrific AI that doesn't work if they have to. This is what planned decline looks like. I think they are hoping to lose 10% of people overall with return to office too. Look for remote workers to be given the option to stay with the company and move to a hub or leave. This company cant hate its employees enough.
@OP several departments including billing and EO.
@c4 hopefully you show up with that same energy when they ask for volunteers to leave State Farm.
@c4 pay peanuts, get a circus
I support anything that keeps our customers premiums down. Even if it cost me my job. I’m still a customer
Let me break it down for you. If you are at the top of your pay scale you are out. Can be replaced By someone who will take half the salary. AI is a game changer.
TM-We don't, we are in the same boat as you are. Probably not going to have a job moving forward. If we get a heads-up it's only sometimes a few hours before the announcement but most of the time we get it the same time as the employees. Usually the SMs aren't given a heads up either. They didn't know about the RTW and found out exactly when everyone else did.