Thread regarding Fidelity National Information Services Inc. layoffs

@v8 and the really sh---y systems used to process it all. They are the millstones around the neck of all of it. The failure to invest in the kind of systems necessary to process quickly, easily and accurately is the untold story here. In how many meetings was this issue brought up, only to have the decision made to save the money and keep what they have...from 1995.

@jf and in fact, they are neither. The most arrogant and ignorant earning the most, the most humble and talented are being laid off. As long as there is one dollar in the till, the denizens of the C suite will scratch and claw for it while the board does nothing.

You don’t become “world-class” by sprinkling a few AI buzzwords into a slide deck and chanting “machine learning” three times in the boardroom. Slapping AI on a roadmap doesn’t magically transform a tired product into the next revolution. Sure, automation can shave off a few hundred hours here and there — great for cleaning up spreadsheets and writing meeting summaries — but it won’t rescue a company that’s still peddling yesterday’s leftovers. AI is a tool, not a fairy godmother. If the core product is outdated, wrapping it in neural-network glitter doesn’t make it game-changing — it just makes it obsolete… faster.

@op with that spelling and perspective, I'm surprised you have a job at FIS.

They are not a banking company. They provide services to banks.

We're a floor wax! No we're a desert topping! Floor wax! Desert topping!

Look up this classic SNL commercial for a good laugh.

Client delivery is where critical mass is never achieved. The question remains: are they unwilling or unable? Can't or won't? Biggest red flags ever. Where is the board in all of this? Only they can make the change at the top.

FIS cannot deliver. It's that simple. They make lots of promises to clients then fail to meet the terms of the contract. Other posts enumerate their inability to make decisions or holding them close to the senior leadership level. By taking the process hostage in this way, each project is doomed to failure. What is the point of AGILE, RIP, when the teams are not free to perform their functions? Everyone else below them watches as they know that they will have to deliver stunted service on creaking systems. The execution is awful; the project implodes. Just wait until the FT story breaks and the stock price plunges. Where do should the invoice be sent for the analysis that McKinsey failed, another failure, to provide.

I think we need both. We have to focus on rolling out the platform and base components that can be shared between products. One example, we have products with so many test cases, but have neglected automation for years. The teams physically can not run all of the manual only tests before releasing changes. We are never going to scale to stay competitive without incrementally simplifying our offerings.

So much focus shifted towards shipping a new app while cutting spending, that we delayed the inflection point where teams feel the benefits of using them.

I'm not sure I agree that tech leaders lack of banking experience is the main issue, or even that it's a big issue in relation to the other clear deficits. But sure, it would be better if they did.

While the fintech sector has faced widespread pressure, Fidelity National Information Services (FIS) has underperformed peers like Fiserv (FI) due to a combination of heavy debt, intense restructuring, a significant one-off loss, and lagging growth in its core banking segment. As of early 2025, FIS shares were down nearly 20% year-to-date, making it one of the worst performers in the S&P 500 fintech space, with a 31% drop over the prior year.
Here is a breakdown of why FIS has performed worse than its peers:
Significant One-Off Losses & Margin Pressure: A major factor was a $497 million one-off loss that severely hit margins and undermined investor confidence, resulting in a net profit margin drop to just 1.5% as of September 2025.
The Worldpay Divestiture Complications: After spinning off Worldpay—a deal originally intended to boost value—the company has struggled to show consistent, high-margin growth, leading to a valuation gap compared to competitors like Fiserv.
Weak Guidance and Revenue Misses: FIS frequently missed growth expectations in 2024 and issued disappointing guidance for 2025, prompting investors to fear that the company's turnaround strategy is moving slower than peers.
Weakness in Banking Solutions: While the capital markets segment has performed better, the core banking solutions segment has shown consistent weakness, with revenue growth slowing to 1%–2% in some quarters, failing to keep up with the broader, more competitive market.
High Valuation Premia: Despite the stock price collapse, some analysis suggests that FIS continued to trade at a premium P/S ratio (3.17x) compared to peers (2.55x), making the stock's poor operational performance more painful for shareholders.
Increased Competition: Newer, more agile fintech disruptors are eating into market share, and traditional giants like FIS are struggling to move quickly enough with their own digital transformation, notes a 2025 report.
Contrast with Peers:
While all legacy payment processors are struggling with a shift away from high-growth pandemic trends, peers have shown better resilience. For example, in late 2025, while FIS was cutting its outlook and facing a 15% single-day drop, others were navigating the landscape with more stability.

Could never, ever, be the world's best anything without up to date technology to support the transactions. The longer it takes to process requests, the more staffing, the longer the hold times, etc. NONE of those things help drive a better client experience. Don't even comment on the websites that external clients use to access their accounts. The functionality and navigation issues are huge. It drives clients AWAY.

“we can be the worlds best banking company“

Lmfao