You will find articles all around to support the issue of billing fraud. The point is the poster is complaining about Humana not caring about their associates or members. The SNP benefits on the plan are pretty amazing, with food cards and grants and unlimited transportation. Those benefits help a lot. There has been fraud in billing practices and kick backs for years. None of this is anything new. But, Humana, along with other insurance companies have hmo and ppos. If you’re on an hmo, the process is different for authorizations than for ppos. The sheer volume that the providers see due to an increasing aged population, and the burdens on the support staff to try to process everything, the insurance system is not set up to handle the amount of people involved. Many people can’t afford supplemental policies to go along with Medicare. Go to ssa.gov and see what your expected amount is for social security when you retire, and see if you’re going to be able to afford them in the future. The system you’re bashing gives you a check and allows for many of our served populations to get food and meds and transportation they weren’t getting before.