Thread regarding Fiserv Inc. layoffs

Tribal knowledge

The knowledge that has left this company is crazy. I enjoyed being surrounded by intelligent and very knowledgeable colleagues. Now everything takes forever because the tribal knowledge is gone. When something is finally completed, you have to quadruple check everything because it’s always fu---d up now.

This is 100% correct. It's astounding how little those in power care about long-term consequences of their decisions to get rid of some of our best people. And then they wonder why things are falling apart.

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| 1901 views | | 13 replies (last May 29, 2025) | Reply
Post ID: @OP+1jwby8swq

13 replies (most recent on top)

JGibbons & RCrowley

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Post ID: @fd+1jwby8swq

@eg That is for training AI supposedly with people who don't need to be honest or care. Likely from mo--nic C people who think they are visionary while making the company experience brian rot. It is not the same as basic professionalism. You can be a decent coworker without caring about the corporate stupidity.

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Post ID: @fa+1jwby8swq

@b7 No don't be incompetent like many untrained people at Fiserv. Minimal documentation can be very helpful and can be good karma regardless of what we are dealt with to leave others better than the sh-t people hand you.

It doesn't mean build a labyrinth of confluence garbage. It is just basic professionalism to not hoarde your tribal bullsh-t and tell stories by the fire that get lost.

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Post ID: @f9+1jwby8swq

But the knowledge transfer exercises we all did were designed to prevent tribal knowledge. The knowledge transfer is so you can be easily replaced.

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Post ID: @eg+1jwby8swq

@bg I mean, not the "sole" reason. Another reason is now running social security 🤦

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Post ID: @ds+1jwby8swq

7/2/25 is the release date for the new Jurassic movie. Maybe he will go out with the dinosaurs then

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Post ID: @bq+1jwby8swq

Gibbons has made sure all knowledge is gone!! He is THE reason.... the sole reason plus his HR misguided and other cronies.... we are banking our future on a DINOSAUR! When will he be G-O-N-E???!!! Ship him back to the hole he came out of!! Let him destroy something else.

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Post ID: @bg+1jwby8swq

@as By documenting, you mean have everyone build an impenetrable labyrinth of Confluence and Sharepoint sites that stakeholders know nothing about? Because that’s just as “lost”as when the person that wrote it goes out the door.

But, hey, look on the bright side. Management will probably inexplicably demand whatever process is described to be changed, so that info is bound to become irrelevant in short order.

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Post ID: @b7+1jwby8swq

Tribal is not good for engineering. Who needs to document the important things or use common standards amirite?

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Post ID: @as+1jwby8swq

@an i understand your confusion... Indian Tribal and US Institutional.

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Post ID: @aq+1jwby8swq

@an wrap your lips around the left one and make the right one jealous

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Post ID: @ap+1jwby8swq

Those tribal knowledge and institutional knowledge are interchangeable. Open a f’n dictionary.

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Post ID: @an+1jwby8swq

Let's get the terminology correct for starters. It's INSTITUTIONAL KNOWLEDGE that has been lost. We are paying for it now.

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Post ID: @ah+1jwby8swq

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