I’m trying to backfill a position and I cannot make it happen.
It’s a pretty specialized role, and any halfway decent candidate cuts off all communication when they’re told they have to come into the office every day.
We’re going to suffer as a business because of this ridiculous war against all remote work.
@f8+1jtjq10th LOL WAT
We were literally told that the directive for offshore is to solve ONLY the exact issue raised, without regard to further impact cascade, and get their tickets closed as quick as possible. Ever wonder why one thing gets fixed, but it breaks something else? That's why. They're expected to do the bare minimum, don't build knowledge, and don't understand the systems' interdependencies. Domestic and offshore have very different directives and it's just a mess for everyone.
The reason we cannot hire (read on)
We are the Temu of finance.
It is 2025. Every software that can be built... has been built for us to not make it. But we make it why? and it all looks like fu--ing A-S anyway.
Does the company hire people with a phone or a laptop with apps on it outside of their fisv laptop? If they do... Do they not realize how bad all of the apps are?
Even Temu has a consistent looking site. Does this company even hire designers or programmer-people with functioning eyeballs connected to neurons. If so, how did those people make some of these things. How do people get paid for this? I yearn for a deeper understanding.
Companies that pay the best wages in India get the best workers in India.
Fiserv pays bottom of the barrel wages in India.
I have worked with offshore. Much of the issue is we are not aware of the working relationships
In offshore vsState side. We cannot manage the offshore efficiently. Leadership has to spend more time in having teams understand cultural differences. Offshore needs clear specifications and expectations. We need to build the team and reward sufficiently to retain talent in offshore as well. I have issues with the onshore gen-Z more than I do with offshore.
to: @ad+1jtjq10th
No Fiserv and Fidelity Investments are two different companies.
Fiserv uses Fidelity Investments for Fiserv employee stock purchases.
NoBoDy KnOwS wHaT tHeY aRe DoInG hErE aNyMoRe PeRiOd.
This is a knowledge based company yet we are treated like McDonald’s employees. The knowledge mostly left the building since 2021. Don’t get it twisted with race.
Observer question: Is Fiserv related in any way to Fidelity Investments?
Lucky you can hire, a lot of positions are frozen.
Fiserv is done. We’ve let too many go, we don’t pay competitive wages, too much expertise out the window. You can’t band aid the losses with overseas cheap labor. The outage last week is just the beginning. This old tired regime needs to retire and let the rebuild begin. It will take years.