Did y’all notice that We’ve converted back from Halo to Mylogins? Who signed off on the contract to convert us to Halo? It was a complete waste of money. Similar to the wasteful money spent on ServiceNow.
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Halo is from SailPoint.
ServiceNow is a separate company.
They were used together with Halo implementation. ServiceNow created a ticket system for use with Halo. Both su-k if you ask me
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I thought HALO and all its suffixes (-e, -c, -fn) were home grown, designed and built by CSO and Amdocs. When did it become a ServiceNow product?
And don't forget YubiKey supposedly replacing RSA. And how's that making anything more secure? They haven't eliminated any type of login they they claimed was insecure and only added yet one more way to login.
Just another boneheaded waste of money by Baich.
I thought HALO and all its suffixes (-e, -c, -fn) were home grown, designed and built by CSO and Amdocs. When did it become a ServiceNow product?
“Who signed the contracts for Halo? For ServiceNow? They should be fired.”
Add Salesforce to this list… oh wait they all have been except McFish.
Same old stupid SBC returning to its DNA.
Overpay vendors for cr-p and tell themselves it good bc the employee count is small.
This is why all their cr-p was thrown away after 2006 - was all inferior and more expensive than what even the drowning T had.
Is Halo shutting down? We just started using it and now it’s going away?
Legg, can y’all pledge to read the contracts BEFORE signing them? Pretty please? This many mistakes begs a course correction. Like right now. I’ve heard y’all signed a big contract for something called Aramis. It’s supposed to be the greatest thing since AOL. A new toy for y’all but please read the contract?
The project manager for Halo implementation left ATT abruptly in July 2023 if my memory serves me correctly. He was either canned or quit due to the brouhaha over Halo and the ServiceNow Halo Access Support Page. Cost millions of dollars. Michael Brown is the person in case anyone doubts what I say
I’m fairly certain the Sales team at SailPoint told our chief technology officer that ATT could use Halo without customization in order to seal the deal. SailPoint probably heard how naive our CTO was after inking the ServiceNow deal. Unfortunately, Halo did not comply with our own ASPR rules and had to be shut down.
Service now was slated to replace one of our internal systems in our group and was supposed to be turned up summer 2025. It has now been abandoned because to get the full features needed was going to take an additional 3-5 years.
EFMs, SOTs GIOM still going strong after all this talk about HALO, ServiceNow, BO-M, etc. Company is full of followers and PMs cashing in on the next application with little ROI.
Speaking of ServiceNow- they made easy money off of Halo. Some Vp, maybe Legg, paid ServiceNow a lot of money to create a ticketing system, really just a page, to open Halo tickets. It was pathetic. The ticketing system designed by ServiceNow for Halo looked like it was created using Etch A Sketch.
Long time IT professional. If our CTO was a seasoned IT executive, he would have understood how immature ServiceNow was just 5 years ago. Most of its primary modules, case, problem, etc. are nothing but replications of themselves. ServiceNow is nothing but a behemoth that sits on its own big, fat, slow CMDB database, surrounded by a drowning pool of scripting, and recently added automation, if you can even call it that.
The reason ATT is using ServiceNow is because everybody else is using service now. No matter what anybody else says, whatever lie they weave, it is, and always will be, a copy cat move.
Who signed the contracts for Halo? For ServiceNow? They should be fired.
Did anyone working on Halo lose their job?
Speaking of ServiceNow- they made easy money off of Halo. Some Vp, maybe Legg, paid ServiceNow a lot of money to create a ticketing system, really just a page, to open Halo tickets. It was pathetic. The ticketing system designed by ServiceNow for Halo looked like it was created using Etch A Sketch.
ServiceNow
Someone must have knew someone, family member, etc.
What a crock, that system is. It does nothing but add more layers! It is several steps back vs. forward!
Halo didn’t meet our own Corporate Compliance Standards and Requirements, that’s why the plug was pulled. I don’t know if any jobs were lost over the conversion back to Mylogins.