Very bad survey scores throwing senior leadership into a panic.. scheduling "we care" calls as a result.. people are no longer holding back, but like so much nonsense, it's just for show. They have been all too happy to gut departments, provide no vision and pile on work to those that haven't quit or been RIF'd.. We were told that improvements are in process, but we all known that a company that knows what it's doing wouldn't ever allow things to get this bad to begin with. So sad, but such is a life of a Wage Slave as the rank and file continue to be pandered to by those who make unrealistic demands in the face of high turnover and failure to provide needed resources.. it's sick. Blah blah blah.. there's simply talk and never any action except negative action.. truly missed opportunities while c-suite reaps millions..
13 replies (most recent on top)
Hiring Manager's have the ability to bring people back. Instead HR is sitting on resumes.
It's not just the network team. My former group has people that needed to move on, instead decision makers made power trip moves.
The surveys are supposed to be optional, yet I received such a ridiculous number of reminders from people all over the company. My mom taught me if you don’t have anything nice to say, say nothing. Instead, I was hounded with reminders.
When you let everyone with tribal knowledge go and there is a huge lack of SOP’s for their replacements, how can you expect anyone to succeed?! Everyone with a brain on the network team is gone. There is not enough time to breathe and everyone is in firefighting mode. It is exhausting.
Kind of stupid to schedule a survey immediately after telling people they're not getting 70% of their bonus.
Bad results are what I expected. If leadership was expecting anything different, then they really have their heads in the sand. Or somewhere else.
The surveys are useless. Senior leadership just passes them down to their directs and so forth to gain feedback and build “action plans” that are never implemented. It’s a completely useless exercise as nothing productive comes out of it and the lower they are the more BS is pushed down through the ranks to tell how wonderful and valuable you are so there is no mass exodus. There is literally 0 accountability from senior leadership and they know this and all those middle managers with no actual power or say in any of the follow up are gifted the “wonderful opportunity” to collect feedback from everyone when they already know nothing will come of the results. Leadership ONLY cares you fill it out so they can pass it on to their external partners to say they are engaged.
You are correct that 'they hear' and the reviews are abysmal. They care because part of their bonus is tied to those surveys.
In the past month, out of the blue, I have had 2 senior people go out of their way to tell me how great I am. One guy has no people skills and normally would rather sp-t on people.
And we were told for our next meeting a SVP and a VP what to join just to tell us how great we are.
When is the last time you took a trip to Europe, paid for an expensive bottle of scotch, bought a new car/home like the manager you have to su-k up to....but yeah 5 stars on your manager doing a great job!
Some people need to see through the talentless leadership. It's fuedalism almost in some groups.
The pressure to fill these out for pats on the back while they are gone over in calls is stupid.
Been a manager there, surveys are joke. Yes, not filling the survey does concern but not what is said.
I intentionally didn’t fill out the survey because that seems to pi-s them off more than anything.
to the receipts poster:
Two fold: brand identity (there are jokes/memes/he’ll even dog chew toys based on the long receipts) people KNOW about it and then in turn talk about it. It’s advertising for a few Pennyies
Secondly they tried to forgo the coupons that printed out and in turn just reduce the price to equal what it would have been if said item with the coupon and they saw that consumer engagement dropped on those products. As they brought coupons back in those test cases engagement of the products grew. CVS is “paid” to have an item on the receipt basically so in the end the cost/savings of shorter receipts actually cost the company more money.
Until people take a look at their teams and realize certain skillsets are lacking and move people out of roles based on that versus who knows who,it will contunue to be this way. No career growth, directors hate or don't trust their staff, lying, backstabbing.
Why are the receipts at CVS retail stores so much lonnnnnnnnnnnnnnnnger than at other comparable companies' stores?
Seriously.
It's weird.