We will find other ways to get more money from you... and if we can't then we will just give you A.I. customer service exclusively. Oh yes, it's coming... pay to talk to a human. We never promised free customer service. We will always find a way to get you. Nope, your bags won't fly for free! So evil that Canadians will appreciate it. It's like "free health care" meets an entirely new low in service. Welcome plans will only have automated customer service just like prepay. Did you see a service guarantee on the box? Enjoy your price special.
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found the vzw boomer thread. Why does everyone think they need to talk to a human?
Have you spoken to the humans vzw hires? Because with all the hype about AI making foreigners sound local, they actually forgot to do it.
Calling vzw cs can actually turn a blue haired liberal into a MAGA racist because of the levels of incompetence of our PSO partners.
Oh and let’s flip it on some of our customers too. You ever spoken to bubba from the swamps, Lenny from the deep south, Jamal from Detroit, or bobby from new England? And god help you if you get literally anyone from Appalachia.
Some of those folks have wayyyyyyy worse english than anyone from the Philippines that works for vzw
The evil AI on the other hand can actually be understood. And if you are human enough to listen and comprehend, you can actually select the right option.
So evil.
The people behind this have corrupted souls.