Hard to believe it’s been almost a year since Project Star. What was supposed to save the bank money resulted in paying retentions for people to stay and much higher dollar eternally hires and we’re still not better off.
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Wild that what is being discussed here is still going on.
Project Star took whatever post merger good will that was left and threw it away.
There is a noticeable difference. No one is excited, it's just a paycheck.
Paying retentions, you’re talking about EL. Our retail RL here in AL tells all of the top front line performers and managers to leave the bank because the bank can’t afford to reward hardwork. Our turnover is off the charts.
@a9+1jkkahdna, The same could be said about some of the outsourcing. It is cheaper to have in house, company people than to pay the same amount or more to a provider who doesn't pay their people anywhere close to market rate, adds layers of incompetent managers and "leads" and the service is sub par unless you happen to luck out with the person assigned to you. Somebody is getting kickbacks for that, its the only feasible reason.
You mean "Project Add More Layers?" Cause thats what happened in REL. They added more layers and only laid off worker bees. How that equates to cost cutting still baffles me.
This certainly does not apply to everyone, I think Project Star missed the mark in more ways than one. Many of the "star" teammates are gone or mistreated, and many of those who were lacking and problematic before the merger are still here. I don't know why you would want to retain them, I hoped they would be sorted out during the merger but I guess that's not what Truist truly wants to be, it certainly isn't True or trustworthy.