Stunning to see head of sales in America attending all holiday parties for each office. However hardly to see her going client meetings. Shame if we ever see a change in sales after what HS did there for couple of yrs. You get what you get when attention and people in charge doing things based on DEI program and not actual performance.
Head of Americas product of CFO focusing on anything but sales. Fake as F too. Post on LinkedIn pix of zero contribution!
Look what happened with all bad decisions from ex CRO. Americas, Europe and Asia are all falling. Current CRO can’t do anything and very scared
A lot of good, hardworking people have borne the brunt of HS and JB’s incompetence. It’s not going to stop anytime soon either.
It was unfortunate to see the head of Asset Owner sales in Americas getting pushed out. He was a hardworking individual but did not get any guidance or help from his manager. He was set up to fail from the beginning which ultimately led to a collapse in both his performance and of his team.
There is truly an opportunity to make changes in leadership across the entire sales organization. We need more that are in front of clients. ELT is more engaged than the sales leaders.
They should eliminate incompetent sales. Expensive parasites.
The Head of Americas operates in a world of her own…. She is only about herself and no one should trust her. Selfish, a bully, and completely unaware, the Americas Head is ill equipped to continue leading the organization. She has no problem throwing people under the bus, especially if you are a man. Just ask the former AO head about what has transpired. The situation while created by the ex-CRO, is now the current CRO's problem to solve. Tick Tock, Tick Tock, you are on the clock…
What is AO?
We all know about head of Americas but that dude running AO not great. Look at team and performance. This one was not all on her
Here we go again - HRBP and he head of Americas Sales just canned another male leader for the Head of AO in Americas. Sure, the guy was struggling with a bitter look and attitude to match, but was he really the right place to Start? Plenty of others including the head of Americas sales herself should be on the chopping block. But again let's throw another man under the bus - Funny how all the big changes seem to be aimed in one direction ...
I think need to add. CEO , cto , cro , clo, cio , head of sbus , cco. To that list for analysis
Over 10k views - wow, can we get to 20?
Let's take a quick look at the impressive credentials of these elite leaders:
HRBP Sales: specializes in payroll and benefits because who needs actual HR business expertise? Loves to protect the old CRO and current head of Americas.
CFO (former CRO): Tsunami - hasn't sold a penny in her life. Couldn't tell hardware from software if her life depended on it but again who needs experience for 3Mil a year?
CPO: never build a product so the logical solution? Get rid of the role entirely and create a new one. Problem solved.
CMO: covers everything except marketing. Focuses on Remote work (90% of team AWA), CSR, and endless enablement posts for roles no one understands.
Head of Americas Sales: too much to unpack here. 100+ posts here say it all. Let's call it a high cost, low value situation/HC.
Chief People Officer: specializes in layoffs,reorgs, and comp cuts. Oh apparently has a side gig as a singer and song writer.
That wraps up round one. Stay tuned for more corporate excellence.
What really happened to sales? Did they decline significantly after Helen took over? How were individuals with no leadership experience allowed to assume these roles? Head of Americas sales is neither qualified, honest nor bright. And the rest of team is not particularly impressive either. Consider the latest hire by Helen in APAC for sales. Lacking management experience and coming from a niche industry. I am not sure if its fair to others or even to her to be in this role.
We deprioritized performance to allow DEI to drive company’s vision. This was a misstep and eventually represents a missed opportunity.
Believe me. We witnessed enough here since CFO took over. Kanye will our next CRO and Hannah Montana as our next CMO. We can leave head of Americas alone. Replacing that one with empty space would produce more.
Had to look that up… an album from 2004 - “are you ready to witness”
Chief People Officer - take a moment to check out the qualifications. We hired hip hop singer as our head of HR. Search for the name in iTunes or Spotify - amazing albums like our reorgs. Can’t expect much from the rest of HR team. Glad chief People office got paid 2M in FY24.
Let’s see if Total Rewards approves budget for Nicki Minaj and Cardi B next as employees will end up flat again in FY.
HR can’t be trusted. Not to do what’s right by FactSet nor what’s right by the individuals they deal with. It’s the weak spine that sales / product then needs to overcompensate for.
Take a look at Harding and her L3 team in HR, L&D and Talent management, they reek of putrid incompetence. They keep paying themselves from their budgets instead of having new / fresh talent rise up.
I wonder what the week ahead will hold... I am sure more posts. Clearly people are hurting and expressing frustrations. It is also clear reading the 100+ replies that the ex-CRO and HofA are one in the same. Both sound like they are seriously flawed leaders. What is really apparent is the HofA seems to have little support in her role moving forward. I wonder if she is delusional. Seems like people feel like the senior leadership either don't want to admit this or aren't strong enough to make the necessary changes that will move the organization forward. It is a shame the consensus is you can't even trust HR.
ironic that they call that region our centers of excellence
I feel this anger from the product side also. I joined about a year ago and I am already looking to leave soon. The “leaders” who have been with the company for 7-10+ years are the most inefficient and directionless people in the whole company.
Also the company has a major talent issue. The pay is not even close to attract talent and the talented workers will eventually leave. Also many jobs keep getting backfilled by useless people in HYD and MAN. Totally moving in the wrong direction.
People are rightfully angry, want to have concerns heard. may not be best forum for that but if nothing else shows a lot of people feel the same
Soooooooooo many big feelings wasted on poor leaders.
Loooolll..don’t dare pass on the feedback to the SVP Hiring or is it Global Director!? Fancy a-s titles for a group that can’t get basic hiring right. The leader be crazy, thinks the sun shines because of her!
True and we should also stop hiring brain dead consultants because that leads to a brain dead rest of the compant
Please help me understand what the current CRO has done so far.. it’s been 6 months he’s been in the role ( that was long enough for the ex-CRO to upend everything! )
Damn, ever since he’s come by, the regional sales manager thinks she’s entitled to hand out cookies for no darn tooting reason! “Here take one, take one” Worse than Harding and Shan I tell ya, it’s like they’re running a contest to see who can be the most useless while being in their highly paid coterie.
Ladies, we don’t want no cookies. Go out and sell and let everyone get paid for a change!
I was just told to read this page. It’s unfortunate to see where the company’s culture has gone. Change can be good but it depends on how far you take it.
I trust the current CRO to do the right thing for the employees and make the necessary changes to restore energy, excitement, and most importantly trust within the organization. He should not be afraid of making changes because of current leaders in charge and HRBP. I never had a pleasant experience with HR in sales as they never kept anything confidential. Hope he does the right thing soon.
They have no idea on DSO offerings. They just know how to discount the products away. Most of them have not opened FactSet for years
LFMAO!!!!!
My sales rep pings me to find benchmark identifiers so that she can have them added for clients. Wonder if that’s better than L&D pinging me to train a class on PA because of the word Analytics in it!
Whoa! That’s touched a nerve. Question that remains unanswered after decades:
“How many salespeople does it take to sell FactSet?”
1 to have coffee with the client,
1 to have lunch with the client’s boss,
1 to do a basic demo,
1 to say Portfolio Analytics
1 to show Portfolio Analytics
1 to say RMS
1 to show IRN
1 to show Quant Solutions
1 to say Enterprise Data
1 to turn on a subscription
1 to run a trial
1 to monitor the opp and refresh subs every 10 seconds
and on and on and on.. because how dare we expect more than 1 thing from 1 salesperson..
Have Harding and Shan join this mix! That will seal the deal! Growth will skyrocket to the elusive double digits we’ve been chasing..
Look into workday - 700 employees in sales operation, 400 in Americas sales, 100 in marketing. None in products or engineerings have as many as these teams. Cut half the marketing, cut 2/3 of sales operation and free up cash for the rest of organization. Sales operation is a joke as take them weeks to amend things in sales force or internal tools. Marketing just copy/paste product managers work with no actual impact or guidance.
1200 employees - go figure
Don't believe the ELT or current CRO will make changes or improvements based on the comments here. The point is to share who they are and stay informed.
Whoever wrote this is probably from the marketing team frustrated they have to come back to work and can't even spell without GTMs help since that person is no longer around ( if they ever were)
CawaO (aka CMO) might as well post a job for "head of layoffs.com enablement" to figure out what's going on here with them and the company.
Bumbaclot!
Do you dumAsses actually believe you will achieve anythin raging on dis site ?
I bet this bullshizzle makes it even harder to make de necessary changes!
Think about about dat
It is not bullying towards those so-called "heads" - it is actually pure discrimination against every other employee in the client facing organisation. No man in the history of FactSet has ever survived after underperforming as spectacularly as the Ex CRO and head of Americas Sales did.
The ex CRO is as oblivious as you would expect and the head of Americas sales?? Oh absolute masterclass in two-faced backstabbing. Fake, power hungry, and perfectly content to sit behind the glass door fortress scheming with the other bubble headed elites on how to push out men and the rest of organisation.
And yet despite this dazzling display of incompetence they still got promoted to MD ?
This leaders of Americas sales practically begged the ex CRO to change her rating and miraculously she went from mediocre to "Exceeding" . Same story with the head of marketing (CMO - yet another beacon of cluelessness) who somehow ended up rated as "Exceptional".
Meanwhile HR and the HRBPs were fully aware of the circus act and did absolutely nothing. So next time you are filling out that GLINT and thinking about your ratings and compensation, ask yourself - can you really trust any of it while these toxic leaders are still running the show? They are scammers
The ex-CRO in conjunction with the sales HRBP decided to give the Americas and erstwhile EGP leader titles of ED/EVP with an elevated comp. What was the basis for it? Experience? Performance? Size of the book? Complexity of the book? Or ex-CRO’s sheer desire and preference to elevate women she felt comfortable around? How did she decide who should be SVP being in the role for less than 3-4 months? Was she that good a judge of character? Did she have that intrinsic an understanding of the people on the ground, their challenges and performance?
The sheer arrogance she displayed, which was mimicked by the Americas Sales and Sales Ops head making plans for broad organisational changes without taking on board the relevant stakeholders is bullying of the highest order. HR not retaining accountability for their KPI’s and lacking basic courtesy is bullying.
It is bullying when a group gangs up together on those they feel are not aligned with their interests not when those who are oppressed, ill treated systematically are asking for better. Bullying is precisely what the ex-CRO, HR leadership and Americas heads have done. They are the larger part of the business, sure. They are not however the only part of Factset that matters. It would serve the ELT to remember that when they give the speeches they do about creating a performance oriented culture and DE&I. Get the old timers in Americas across Sales and HR in order based on their performance, that’ll be an easy few million dollars to show as efficiency gains.
The ELT is too busy fighting for the pie to recognise those beyond themselves. Hence the absolute shamelessness in taking 5%+ increases for their dismal performance.
“Let’s stop the bullying. I think the point has been made.”
STFU Whoever wrote this. Open your damn eyes on what they have done. Bunch of egotistic losers leaving everyone with awful reputations
Look at what the ex CRO and head of Americas sales have done to the morale, performance & employees. It is NOT bullying when they are hearing honest feedback, facts and who they really are
“ Strategy changes every 6 months. Please add but to start. Plc , sbu. Back to regions. Back to sbu. Data feeds are future , nah. Firm type it is. Back to regions. Wait. Deep sector is the cure. Wait again it’s cloud. No cloud to expensive. Maybe we need sbus”
How could you leave out ai. Or is it not 6 months yet
“ Fds will be an amazing case study in how a board installed an unqualified ceo they can control and ruin a company that has a stellar rep, big growth ops and huge moat”
The comment above was spot on. It really starts at the top and the decisions that were made to hire, fire, restructure, horrible dei efforts , lack of real focus for products, etc. Look at how many ex FactSet employees have left to competitors and seem happy due to culture at those companies where the leader really knows the product and customers vs some word salad being thrown around every year or so. We lost that amazing culture years ago with the new leader and poor choices made. As a result layoffs, poor leaders, analytics is a mess, people leaving to competitors with better culture, etc.
Let’s stop the bullying. I think the point has been made.
Wow!! 100+ comment and over 7K views!!! Amazing congrats to head of sales in Americas receiving only 100 scores as performance has been big F at FDS. Wish we had F-
Probably depressed why she was not in ELT Silicon Vally off-site. Prob photoshop her own picture as part of that for Next year holiday email blast. From land grabbing to photo grabbing.