Thread regarding Verizon Wireless layoffs

@2dhc+1jNSJ3bZ yes and no. There is still a ton they can cut but the people doing the cost savings have no idea how to build or maintain a network. They are trying to force models that work in established industries while wireless is changing every 2 years

Verizon is always reactive never proactive. Being reactive is one of the many things that has contributed to the decline; a large reason at that.

What's the last original thing that we have done, or even something of importance to stand out in this industry/market. Tmo and att have been dunking on us for years and all we have done was follow their lead when it wads already too late. That used to be fine, because we had the service and the network to back it up. Now both of those things have degraded to almost being non existent and in both areas our competitors have been just playing catching up and now they are eating our lunch. We move too slow and that's if we move at all.

It's so wild all the covid protocals and policies that they whipped up seemingly out of nowhere and so quickly, but when it comes to the simplest things to help the company, it's seem to take a feat of god to get done or even someone to listen.

They're bleeding the network dry with cost cutting.

@1nqi+1jNSJ3bZ
If you know someone that works on the network you knew reliability was going down.

You have a white male workforce mostly over 30 that really struggles with time management and technology shifts.

Next they are going to make us install 5G home internet at the customers house . Like we used to install hums in customers cars

Network reliability. Super FAIL

No joke how long did it take before someone finally took responsibility and admitted something was wrong ? Too late though.

Tight pants with socks showing ! Major fail !!!

They focus on the most ridiculous stuff. Forcing reps to print quotes with com and home protect just to make numbers look good. Begging customers for the Verizon visa. Those business calls every week that accomplish nothing but waste time and short staffed the sales floor. WHO COMES UP WITH THIS?? You are so behind with the times. Hire someone competent that will make the right necessary changes please. AND THEY WONDER WHY RETAIL LITERALLY DID BO POSTPAID ADDS

Us: please change the blue denim shirts

Verizon : give them polos ..but add a little spice with a bladed collar

FAILLLLLL.

I’ll never understand, we can literally give them the solution to so many problems and they’ll find a way to fumble it.

It did start before covid, that just accelerated it. OP is right though. They all failed and are failing. These people are so out of touch. It's laughable. You spoke and we listened LOL

Didn't the Hanzi scheme buy AOL and Yahoo for 9 billion and then sold it for 5 billion? Leaders of big red are stealing money from it's customers and employees to make up for their mistakes. And they want to blame retail Frontline employees because ATT reported more phone adds then us

Mobile POS. Fail
Micromanaging staff to print quotes. Fail
Forcing reps to make calls. Fail
New hire training is weak AF. Fail
Key holders do AM jobs without pay. Fail
VZ home protect. Fail
Hum. Fail
5G home internet. Fail
High expectations from leadership. Fail
Decrease in incentives. Fail
Verizon 2.0 is dead. Fail
Got rid of blue denim outfits after 4 years. Success

Well they did one thing right I guess

It's stuff like this that forced us to unionize. This company has failed on every single level!

It started long before Covid. Once Hans took over, the fails snowballed out of control.

Hans..FAIL!