Thread regarding Humana Inc. layoffs

This post “I think we need to keep changing to survive. If you remember we lost 150,000 members last year and are slotted to lose a lot this year. We just lost our commercial Medicare contract to United Healthcare for the next three years. I think you should be grateful that you still have a job and start being more flexible. Take the lemons and make lemonade out of it. You be the change you want to be on your team”
Clearly written by a higher up in Humana who isn’t worried about their job . How was this motivating? Was that a pep talk ? Clearly not a people person and a number person

I feel like there's a lot of changes that could be made to improve the CM process as it is. We are recycling members, calling them every 3-4 months with new cases. Most don't answer or become unable to contact on follow ups. There's plenty of members who want and need our services but the models that bring in the work need to be expanded. in the past few years it's turned from member centered to "goal" driven but not the members goals. It's Humana's goals and checking off boxes do not meet members needs where they are. for instance if my concern is paying for my medications but a CM calls me and pushed Healthy Days. I'll most likely not see the value in the service when my needs are not being addressed. It's like they've changed so much that they lost the purpose in why we call. So change can be both good and bad. depending on the change that is.

Humana is a business first, who caters to shareholders. Shareholders care about becoming richer. So if laying off folks to get new people in at a lower rate they will do that to make more money for senior leadership . All the mergers with Centerwell and Kindred leads to trimming fat in Humana to accommodate salaries from the companies they merged with . Stop thinking the company sees you the employee as a priority . Their priority is shareholders and shareholders priority is greed

United healthcare won the bid because they were able to expand access to providers and recently won in court the merger with another company
Insurers are trying to narrow the competition so they can set the cost for things that’s why Obama intercepted Humana and Anthems merger
All comes down to green

https://www.fiercehealthcare.com/payers/blow-doj-judge-allows-unitedhealth-change-healthcare-merger-move-forward

I'm saying it is poorly planned. Layoff, hire, layoff, hire, layoff, hire. That is a vicious cycle. The business plan is not being thought out long term. Short term gains do nothing to drive membership and loyalty from employees.

I agree with below poster. In October large numbers of people are going to be laid off. If you ask them if they would rather lose their job or move to a different area I think most would say they would be happy to move to another area. This is not the time to complain about changes. Humana is in a major restructuring period.

I think we need to keep changing to survive. If you remember we lost 150,000 members last year and are slotted to lose a lot this year. We just lost our commercial Medicare contract to United Healthcare for the next three years. I think you should be grateful that you still have a job and start being more flexible. Take the lemons and make lemonade out of it. You be the change you want to be on your team