One he-l of a culture you got going on here. Is this what it is going to be like? You promised communication...you promised one team...you promised people first...you promised systems...you promised transparency...you promised you would listen.
You started out strong with the communication, I will give you that. However, after the first few months...what the he-l happened? It has become extinct. As far as the one team, well we know that's not true, or everyone would have been invited to Chicago for the leadership team. Where was the line drawn on which store managers got to go and which ones that did not. People first. I truly thought this was going to be the case until the understaffing and hiring of VPs happened and is happening. Sorry to say, your VPs aren't going to keep your stores running. And if you want to be considered the Dollar General of campus retail. I don't think that's the image you want for the company. I think you got a good look on how bad our systems are. The current systems and process are very labor intensive. You need to thank the stores for doing what they did during rush. I guarantee you, if the stores followed the guided hours that were provided, things would be much worse than what they are. I think I am made my point.
You need to realize that some of us are dedicated and doing what we can with the limited resources to help make this company work. However, you need to listen. You need to listen to our campuses. The simple fact is you will continue to lose talent and contracts if you don't.