Guess the word is out
https://blog.paladin-fs.com/blog/can-fiservs-service-level-get-any-worse
9 replies (most recent on top)
URL only scratches the surface of the real problem. You layoff hundreds without any idea what those people did and make the remains pick up the slack, what do you expect. It takes people a long time to figure out on their own how things worked. They are tired. First Data business model is cr-p. And their management didn't take into account there might be better ways of doing things. Frank and all these take over VPs clueless.
Pls tell me why this person keeps talking about Ohio. What is /was in Ohio to keep mentioning?
Check out the stock run today This baby is launching are ready to dominate all payment types !!!! NJ/Ohio as one
Be ready for another Fiserv is amazing post to counter balance this post -- we all know it is coming.
Just scratches the surface...but it is a step...
Looks like switching out the phone system did effect clients.
...FISV doesn't pay any dividends. But that is a pretty accurate capture of the client view and view from the industry at this point. The cuts will continue until performance improves? Not the most enlightened business strategy...
Nice to see some external validation of what we've all experienced here.
That is damning!