The company obviously does not intend to improve quality, considering they decided to cut so many salaried employees. Or am I wrong?
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Ford quality is not the best, but worst than average. You can tell by the amount of warranty repair cost Ford is paying, over $3 billions per year. Also, every vehicle that Ford makes has safety recalls each and every year.
The CEO can't fix this problem if the company has the same "don't care" culture. Leadership are clueless and the engineers are working from home waiting for buyout offers. The rest of the other WFH are working on their second job, doing internet business, or working on home renovation projects.
When Farley said we have too many people in the company, he is correct.
There was a period of time during the Mullally era, and into the Fields era, where Ford was doing fairly well quality-wise.
It's funny how quickly they have reverted back to their old ways.
Ford has always struggled with Quality. In the 60s and 70s the shifting lever was so poorly designed that if the car was running and you got out and slammed the door shut ,the vibration/impact of the door shutting would cause the shifting lever to drop from P to R and the car would take off backwards down the driveway, across the parking lot, into the neighbors house, into anything behind it etc. Another scenario was when someone got out of their car to get something out of the trunk when the car was running, they would slam the trunk shut and that could cause the lever to drop from P to R and back over the person. Even on the more expensive cars, setting the parking brake didn't prevent this, because once the lever shifted from P to R the brake would automatically release and off the car would go backwards. Even parked cars that were not running were known to just magically roll-away down the driveway. These cars were all bo--y-trapped. Took Ford about 20 years to finally redesign this disaster in the early 80s. Then with a car in P, the lever selector was so deeply notched you had to pull the lever towards you about 3 inches before you could put it in R or D.
Ford was struggling with quality even in the 1980s. Ford cars were spending more time in the shops than on the road. Lots of Toyotas in the employee lots too. Even then they had to give all sorts of discounts and promotions to get people to buy.
@bwy,
Oh, that is easy to fix, just go into PowerPoint and rotate the image 180 degrees.
More meetings might be necessary though.
I thought "Quality is job #1"?
😉
Last year they showed fancy power points how they will bring the warranty cost to half. Since then warranty cost has doubled.
Quality Exec had announced that quality issues will be at normal level next year. So, from production timing point of view, all quality related work must have been completed by now.
https://blueovalforums.com/forums/index.php?/topic/74247-ford-quality-czar-says-issues-should-subside-in-2023/
When Farley is held accountable for quality failures, quality might improve. He is paid $20,000,000 per year, and he has NO IDEA HOW TO FIX OUR POOR QUALITY!
Yes, your wrong