Thread regarding SAP layoffs

Can we talk facts ?

As has been said on other posts, especially after the Q2 results which were clearly designed to emphasize the revenue numbers and ignore the continuing decline on Profitability. I can understand this as the company is attempting to balance the scrutiny of the investment community while we search for a new CFO to attempt to quell the external pressure and also prepare for a new chairman as Hasso departs.

But the facts are the company has never been able to get a handle on expenses and both operating margin and profit have suffered.   Just look at the size of the Sales and Marketing organizations, which have grown year after year and now sit at about 30,000 employees (30% of the overall employee base), which is also just about equal to the R&D team. So between both of these Board Area we have a total cost for 60,000 employees, then on top of this is all of the 3rd party consulting support costs both teams retain. Amazing - especially since most of our R&D over the last 10 years has been acquired thru acquisitions and not organically.

  

What we have here is an extremely well compensated Sales organization, where all of them are in the six figures and many, many are deep into the six figure salary.  They are treated tremendously  well,  who reading this have been to one of the Winner's Circle events to see the outlandish extravagance laid on these folks ( who BTW are bringing in  deals that have revenue but little profit) and for this you get all expenses paid for you and your family to Hawaii.  On the other hand  we have R&D which is mostly based in Germany where they have perks and benefits the rest of us  do not have, which comes at significant cost.

The facts are that Hasso was a great entrepreneur and had the foresight with the others to develop this great company and Bill M was a great salesman, but the facts are that neither one of these two ever had the requisite experience to  effectively run from end to end a complex/global organization the size of SAP. A seasoned CEO and supporting executive team should have been brought in long ago. The facts are Hasso or Bill simply never cared about the expense side of the Business. They were only concerned about putting up big revenue numbers and year after year posted poor operating margin and profit numbers and never cared or figured out how to properly address it.  They just didn't care about this area  because neither one had the experience  as to how to manage costs or expenses in a company like SAP. Perhaps a new CFO and Chairmen might be able to address these problem areas ( with some pressure from the "activist investors" who are running out of patience ) and it will be a sorry day for all of us, when the investors demand a stronger hand come in to straighten this out. But in the meantime, Winner's circle anyone?????  Grab it while you can.

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| 3091 views | | 7 replies (last August 1, 2022) | Reply
Post ID: @OP+1hUlVhKt

7 replies (most recent on top)

Good post,  Winners circle is a  real good example of the waste,. extravagance, and  entitlement  in this company.  

Probably not too many people know but we speak of about 5000 people attending this event  !!!

It should not be any mystery then after seeing the cost of gifts, entertainment, lodging and travel of Winners Circle as to why we have problem getting costs and expenses down in this company.  Once you see the tremendous waste of this event and people return back to  respective office,   they ( or anybody else) have zero incentive to attempt to save money.

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Post ID: @6rts+1hUlVhKt

As an SAP employee of more than 20 years I can tell that there is no question that the spending which has taken place in this company has been in many cases outright wasteful.   The comment above about Winner's circle is right on and an event like this  sets a mindset in the Sales Organization ( and  throughout the entire company)   that you are working for a company that has "money to burn".     No expense or cost needs to be justified.      No recognition that  what is being spent is my bonus ( or everyone else's).  We have a culture where some employees feel there is an entitlement they have to waste company money on whatever they feel like. They would never get away with this in another company.

And like has been said before, no one  in Clevel positions is taking ownership about  controlling it..    Sure there are the emails about  no travel,   hiring  freeze,, etc... but then there is what actually happens within each organization and here it is the case  that  nothing has to be justified to anyone about what they are doing  -  as long as the leaders. of that particular group approves, then you are good to go.

It is one of the poorest corporate  controls on expenses and cost of any company out there and that is why we suffer in areas like margin and profit.  It will not be solved with the people we have in place - they are the problem, we need new people to fix this.

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Post ID: @1pru+1hUlVhKt

How many times will our C-Level people come with excuses quarter after quarter about "real" performance. This past quarter after boasting about Revenue they quietly informed that IFRS operating profit was down 32%, non-IFRS operating was profit down 13% and down 16% at constant currencies. And the reason for this was ( drum roll.....), was the impact of the war in Ukraine. The past excuses have included Covid, supply chain, the illusive "one time" charge...etc. - so far they have an abundant repertoire of alleged justifications.

Really??

How about we finally state the obvious which is we lack an experienced and highly decisive individual who can think like a customer and lead like a leader. We do not have someone who really understands the details of SAP business from end to end ( whether it be Sales, R&D, Marketing, Finance, Consulting, etc ) and is capable of saying "no" to unnecessary costs and expenses. This company is run like a franchise operation where each Board Member gets to decide by themselves how much and where they will spend And neither Hasso or Christian has the authority or the interest to question what they are doing or to say "no" in order to close the gap on Operating Margin/Profit.

As far as I am concerned, I see that not too far down the road the chickens will come home to roost and for those innocent people who get caught up the wrong way we can thank those accountable for the endless shell game and the inability to fix what is broken and wish the day had come long time ago when these inherent problems were addressed.

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Post ID: @1qph+1hUlVhKt

The story on Oracle is true. I have couple of friends working there and they are preparing for significant layoffs somewhere between 5-10K people. Many are expected to be in the US, layoffs starting as early as August. They lost money and now the employees will pay the price.

They are an excellent comparison to SAP, somewhat bigger but head to head with US on products and customers.

Makes me wonder about what is going on here as we have the same story, profit decline YOY and how will SAP decide to reconcile this?
https://www.theregister.com/2022/07/11/oracle_cuts/

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Post ID: @1tll+1hUlVhKt

Once again we hear the mantra of  " Revenue".      It is absolutely amazing that so many people buy the pitch about Revenue and ignore the Profit numbers.     Instead of posting meaningless  numbers about revenue per employee, take a look at a competitor like Oracle who posted a 28% loss last month and is now in process of implementing a $1B cost reduction program which will layoff  "000's" in high cost areas like US and Europe.

My friend,    business is  all about Profit and not  at all about Revenue.  Revenue means nothing if the company has poor profits, which SAP does.  The companies  or people who do not understand that investors put money in to get a return from "profits"   will  pay a price  for their  weak management. As the author correctly points out,  profits are being lost because the company  never could and still cannot  get its cost and expenses under control.  This has been a long standing problem with  SAP  and it starts  at the top.     Bill M.   could have cared less ( because Hasso also didn't care)   about  how much money was being spent on very questionable areas -  they just wanted to post  big revenue numbers to attempt to impress  those who bought their story  -  it's as simple as that. 

 Elliot didn't buy it and we see what happened for just the very short time they were a shareholder.  They saw a lot of low hanging fruit,  took out the hatchet and cut costs and then sold out for a nice profit for a six month investment.   

If SAP doesn't wake up soon and start posting meaningful profit numbers vs decline in profits,   we will see other major investment houses who went to school on what  Elliott did and  take out a bigger hatchet and employees who had no say in how the company was spending it's money on wasted areas, will pay the price.

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Post ID: @1jkg+1hUlVhKt

Revenue per employee (productivity) has not grown in over a decade. It is negative when accounting for inflation.

Our competitor have higher revenue per employee (see Work or CRM) and you will see 10% to 25% higher revenue per employee. They are cloud companies and the market sees them as such.

For a company who in the 80s and early 90s had a marketing campaign (philosophy) our product is so good it sells itself … we are long ways away.

From a wall street productivity measure 10-20k employees should be the target. We don’t have the leadership to identify where and why.

In the meantime staff leave, the malaise and bureaucratic disfunction continues. As a customer, would you bet your career on SAP’s leadership team? Likely not - so why do you as employees?

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Post ID: @1yuc+1hUlVhKt

You could not have stated it any better.

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Post ID: @drj+1hUlVhKt

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