Why does legal professionals think they are special?
15 replies (most recent on top)
I have worked in both Legal and Tax. Tax is a dumpster fire. Horrible outdated products. Sell it off and cut the losses. Legal is the cash cow. Customer satisfaction numbers many times higher than TAP
What do you think are the worse segments in legal right now? Any leaders standout as source of problems?
I sont know what is worse...the leadership or the systems....
Lmao by this dip wad saying tax will get sold off 😂😂😂😂.
The ordinary workers in Legal Professionals are just fine, but the leadership is truly sociopathic. Cruel even when it doesn’t serve a business purpose.
The Legal leadership that has come to Tax is incompetent. They refuse to understand our long standing business that is more profitable per-customer. Their Salesforce version is terrible. They don’t understand that Tax has been undermined BY THEM. I’m sick of Legal.
I work in legal and there has been a mass exodus the last 18mos. Since new upper legal upper mgmt came in just before covid it has really gone downhill. Very few good resources left and theseasoned employeesoverwhelmedbecause sr mgmt sucks. They hire new employees making way more than seasoned employees. Can't wait to give notice.
Actually, the OP is not against one or the other segment. More so as an outsider looking in, couldn't help but observe how arrogant Legal prof leadership is. The products may be the bread and butter for Thomson but the leaders attitude is sh---y and gives them a bad reputation with other segments. They think because they are legal they can make a business case why they are so special. Did leadership not get the message that TR is moving to operational company? Jump on the change train and get over your entitled behavior.
Don't you guys see what they're doing, they're pitting us against each other--legal vs. tax, Eagan vs. Toronto... divide and conquer. You guys are letting them win.
There are parts of legal that are going downhill. Legal has a few different sub segments. Not all are doing so well.
Those that are more service based like FindLaw are on a struggle bus and have been for years. There simply is no real growth and those in charge simply do not want the rest of the org to know. They may be growing revenue over the years but not their client base. This year has been tough as they simply are having a harder time squeezing more out of less clients.
I mean who would have seen that coming? The leadership teams don’t seem care or are asleep at the wheel. I don’t even think it’s a number they track to. Ohh well who am I to say what to do.
Better service and performance will improve those numbers, but they look at ways to cut costs, not invest in people or performance and hope they can keep coming back to the same money tree.
Yes, Legal makes up a majority of the revenue, but the margins and growth opportunity on Tax are far higher. The problem is that leadership don't know how to take advantage of any of the that. They've got tunnel vision for cost cutting and they've cut so deep its basically run it into the ground.
Legal represents over half of the revenue in this company. They are indeed the backbone. Tax will be sold off. The money is with Legal.
Never worked in tax so can’t elaborate. Read every other post here though, MANY of them refer to tax going downhill and no longer being the go to solution in the market.
Could you please explain about the tax core products going downhill? How/which ones? (I worked in tax editorial for almost 30 years until my job was eliminated in 2018.)
I mean, they are special. They’re the backbone of TR, nobody on here is talking about their core products going to sh-t like tax. Legal’s issue is not product related, but rather leadership related.
With that being said, I do feel that legal is arrogant and will get caught with their pants down because they feel like their sh-t doesn’t stink. That statement is directed towards leadership within legal as they feel they will never be knocked off by competitors, etc. They are one tech startup (that they don’t sue) from being knocked off.