Thread regarding Fiserv Inc. layoffs

It isn't any better on this side of the Atlantic!

I am based in the UK and after much soul searching have made the decision to resign and accept a new, fully remote role. I started working for FD 7 years ago. As much as people say the merger has ruined Fiserv, it's funny because that's actually how many of us OFD people feel too. Even though it was FB at the helm, it was never this bad before. I genuinely enjoyed by job until c. 18 months ago and never could have foreseen how bad it could get, and how quickly.

I'm not leaving because of my clients, my team mates or the many fantastic colleagues I interact with daily.

I am leaving because I simply can no longer take the stress of working with teams that have been decimated through either redundancies, or voluntary leavers (mainly due to the closure of the London office, scrappage of full-time WFH and an insistence on working from the Basildon office min. 3 days per week, regardless what your agreement had been with management pre March 2020).

I am leaving because I have been saddled with a VP who is so toxic and archaic in their management style that they would honestly be unemployable outside of FD.

I am leaving because this VP never sticks up for their staff, rather sees anyone who raises some of the many issues here in the UK, as a problem. They want clones of themselves on the team, and if you don't fit the mould, you will never succeed under their leadership.

I am leaving because I will not allow John Gibbons and Frank Bisignano tell me I will have to sacrifice an additional c.12 hours per week with my children on a commute to an office that I never needed to be in pre-Covid.

I'm close to many people living local to the Basildon office who have worked at FD for upwards of 20 years. They have never seen morale so low and quite openly despise what the company has become. I feel for them as in their mind they have no choice but stick it out and desperately hope things get better (some want early retirement, others know they won't get their salary matched locally). I think of myself as one of the lucky ones who is in a position to get out and move on to better things.

Sorry for the lengthy post. Just wanted to give some EMEA insight. The company is broken on a global scale and I hope FB gets his comeuppance for making so many people's lives miserable. I won't bank on it though.

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| 2071 views | | 9 replies (last June 16, 2022) | Reply
Post ID: @OP+1h3xyhWG

9 replies (most recent on top)

I'm also an OFD employee that remembers things not being so bad. I'm actively and aggressively looking for something new, because I love my team, but I'm burdened and mentally checked out. I'm no use to my team like this, but even if I weren't mentally out, I'd still be looking.

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Post ID: @ddjw+1h3xyhWG

Thanks for sharing and sad to hear of things going south for this company in so many areas. Best of luck and success in the new position.

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Post ID: @1tnf+1h3xyhWG

Tesla implemented the work from work policy to reduce the number of employees before layoffs. Sound familiar?

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Post ID: @tfi+1h3xyhWG

Imagine Frank singlehandedly destroying this company and blaming it on "lack of productivity because of WFH."

LOL

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Post ID: @atv+1h3xyhWG

One thing that musk said is people pretending to work. My six year tenure at fiserv had no pretending to work. That company got 60+ hours a week from me. This is true for everyone I knew in the company, but go ahead and live in your dream world. A dream world where only 200 people are unhappy and 44k are happy, where Ohio + Berkeley is going to make the best Fintech on the plant, oh and where Frank is a great leader. You my friend, are dinking the kool-aid!!!!

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Post ID: @rji+1h3xyhWG

Notice how the wfh was buried in here. Point - gibbons requires people to comply with the policy and be in the office ‘the majority’ , this person doesn’t want to do that which is his choice as it is for Fiserv to have a policy requiring people to be in 3/5 days. Seems very reasonable - read TESLA POLICY.

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Post ID: @jan+1h3xyhWG

Thank you for the input from EMEA. Good luck in your new role.

It is obvious from your post that you cared, you will be missed by your colleagues.

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Post ID: @epp+1h3xyhWG

That’s totally insane to me.. how big of a ja----s do you have to be to ruin a company on both sides the pond? Truly astounding. Hope everyone on that side makes it to another position soon FFB

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Post ID: @zni+1h3xyhWG

Magnificent sir - and accurate, sadly, in every way. We have never heard much from the FData side, and there are no layoffs per se listed under that search. I hope you have a wonderful life going forward and riding your rocket to a better future. And at least you did not move to New Jersey to do it. All my best.

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Post ID: @mqe+1h3xyhWG

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