Thread regarding Macy's Inc. layoffs

Stores have to report the number of go back rods on calls??? LOL
How about help with devising system to make go backs easier/faster/ more efficient?

This is the new standard. Know your style is first followed by the staffing initiative. Last is fulfillment. Everything else is up for grabs. I just left store 8 . That’s their new standard. If you don’t like it the store manager make your life miserable until you leave.

Instead of a Day of Understanding, how about we stop scheduling visits, regional and corporate leaders should travel to stores unannounced. Stop the madness, the phony speeches, the insane amount of help we send from other stores in the area to make the visit locations look so unrealistic compared to how they look for our customers.

We have built a house of cards with DVP's required to put on a big show for visits and then get on calls the following week and publicly thank the regional teams for demoralizing their people the previous week and telling them how much they liked it.

Nobody wants to visit a store and see how they really look day to day. Customers and investors have started sending pics of the messes they are finding in stores, that's why we are being hammered with messaging about go backs and recovery. The pictures don't align with happy and surreal narratives that senior regional and corporate leaders spend most their day telling anyone that has the misfortune to not move quickly enough when they see them coming.

How about we schedule another meeting at the Happiest Place on Earth (because it certainly isn't working here).

The Integrated Selling method and Backstage are 2 newer things happening at Macys. However, a lot of the stores are old and operate with an old department style layout. Most of the brands we sell are old and we tend to have older customers that don’t want Macys to change too much or go away.

Instead of a “Day of Understanding” Jeff should have a “ Day of Reality” in the stores. Have all of his Ivory Tower Lieutenants, all the useless VP’s , all of the lazy regional and district managers, have the so called store leaders come out of their offices and everybody roll up their sleeves and sweat a little. I guarantee they would be dropping like flies.
They are making these ISM decisions and have no idea how the stores operate on a daily basis. And the store leaders are afraid to speak up. These so called executives see the stores only when there has been major preparation for a store visit. This is not reality folks!

I am sure Jeff paid a consulting firm millions to help develop this ISM. It looks good on paper so it must be good.
Management at all levels needs to get off of their lazy behinds and understand the real problems facing the stores.

Come on Jeff why not have a Day of Understanding ??

Oh my! As of last week, the store I work in is over by 900 hours. Our store manager quit along with our cosmetics/big ticket/ shoes/ jewelry manager. I'm sad for our store.