Just another day of constant outages and disruption. Technology s u c k s
Clean house already
19 replies (most recent on top)
It is the lack of investment. We pay for flip phone technology and expect iPhone precision. It will take a billion or more to Allstate as an “industry leader”. They have the money but do they have gut to reduce share buybacks to invest in the companies future. To me, these leaders inherited a JV team and are JV coaches trying to play at the Varsity level. The answer would be to bring in more talent through contracts with software companies and stronger leaders. I don’t think Allstate will do what is necessary and they tried to “cheap out” with buying NatGen partly because of platform.
check out all these wanna be hero’s protecting the systems used by the worst technology platform in the universe. Call any agent and they will tell you how terrible advisor pro is let alone Allstate voice that is beyond repair.
Allstates tech team is dead on arrival
@2whm+1eizzP9F:
How am I defending Allstate's IT apologetics?
@1tss+1eizzP9F waited for someone to name one company that has not had an outage in 5 years, and so I named one - Slate Rock and Gravel. That's not a defense of Allstate IT; to the contrary, it's a rebuke of the apologetic. I agree with you that Allstate's IT issues, like all of its issues, were preventable and are inexcusable. That you do not understand my solid as stone analysis seems to be a lack of critical thinking on your part.
Got to go - Barney and I have a Loyal Order of the Water Buffalo meeting. -- Fred
Thank you for using the children's cartoon Flintstones to defend your Allstate IT apologetics. It accomplished two things. The first was to illustrate the depth of your critical thinking.
The second was to highlight that you truly have no genuine insight as to why Allstate's redundancy and failover posture with AWS is so ill equipped to effectively limit and manage outages for Allstates mission critical apps.
@1znl+1eizzP9F:
You're welcome.
Slate Rock and Gravel Company has not had any system outages in the last 5 years. In fact, none ever.
Home office remains in Bedrock and is not being sold. No jobs are being moved to India.
No mediocrity here.
All I can say is - Yabba Dabba Doo!
You are comparing your landlines and Comcast experience to a Fortune 500 company? Again, the definition of mediocrity comparing a consumer experience or an endpoint failure scenario to a Fortune 500 core mission critical system failure.
Allstate can choose to design redundancy and failover resiliency into its contract with AWS for its mission critical apps. Many companies do this. They have switchover services to different physical sites with hot server capability ready to go. It is obvious you have never designed a failover topology and network architecture.
@1ogk+1eizzP9F if you count landline phone outages, truck breakdowns, etc (the tangible equivalent of AWS being down), that would be false.
Plus, anyone who uses Comcast for internet, they've had an outage every few months.
Sh-t goes down. It comes back online. There is no perfect system.
That's how sh-t works.
@1bpn+1eizzP9F they all have outages... My Geico app was down for almost a week earlier this year. You guys are id--ts.
Slate Rock? You are comparing Allstate to Slate Rock? You have just made the the point on Allstates mediocrity. Thank you.
@1tss+1eizzP9F:
Slate Rock and Gravel Company.
Your wait is over.
Name one insurance company that has had more system outages than Allstate in the last several years. We will wait.
@1xwe+1eizzP9F name one company that hasn't had an outage in 5 years. I'll wait.
To all those Allstate IT apologists. There are several methods to prevent an outage like the one today.
It is all in how you contract and design for redundancy, failover and recovery for your mission critical apps and then how you contract to distribute that capability across hardware farms. It is in how skilled your team is in rapidly restoring service based on testing and procedures. It is about having a sense of urgency instead of complacency.
So keep apologizing for Allstate IT. Make it OK to have an unacceptable failover design for its data center capabilities.
It simply shows a willingness to accept mediocrity, which is what has been slowly ki----g this company over the last five to ten years.
Why are there some companies that haven't had an outagea lasting more than 30 minutes on mission critical apps in over five years and why is Allstate so susceptible to them?
@byv+1eizzP9Fv what service do you suggest they should use then?
Part of single day of inconvenience for months and years of reliable service from AWS is acceptable.
What isn't acceptable is calling for the firing of someone because of your minor inconvenience. You're what is wrong with society.
@1fhe+1eizzP9F not to mention hosting their own stuff would be significantly slower and error prone.
@byv+1eizzP9F Allstate and millions of other companies, It's the industry standard after all.
The surprising thing is that they don't host their own stuff, since everything else here is 10 years in the past, but the cost of hosting and maintaining their own stuff would be astronomically expensive.
Allstate IT chose to outsource hosting to AWS. They are accountable for choosing AWS in the first place and not having the right backup arrangements.
Not Allstate's fault that Amazon can't keep their servers up... Go have a drink and relax
aws cloud issue