“Qualifications: claims experience is preferred but not required.”
Can someone please explain this? How do you have someone leading a team of ILR associates that has no claims experience?
13 replies (most recent on top)
Why not? This is actually pretty common, most of the supervisors have no idea how to do our job.
The Stepford Wife comment was hilarious, by the way.
It’s not hard for them to hire somebody who just says “reassign it to complex”. Come on now….
@1gri+1eUbudP0- probably not in a customer facing job? Hop on the claims train and see how long you last.
When you say "do your little part" that is such a slap in the face. The majority of us play a HUGE part in taking care of the customer. You no longer want good, well trained people helping the customer!
Not surprised. The whole claim organization is going down the drain. I'm a proximity rep with 31yrs experience and the things I see and have to deal with everyday make me want to walk away. I have never seen things as bad as they are today. There are ECRs working as stewards and the ECR company is managing them and not a State Farm manager. None of the stewardship ECRs have a clue about how to handle anything and it shows. They are nothing but a place holder for a State Farm new hire that will probably never come or stay more than 6 months.
Hard to believe they’d post an opening……when they could just promote one of the malcontents from this forum who’d love to see the company fail. (Rolls eyes 👀)
I’ve seen some sh-t. Like someone important’s daughter in law start as a CSA, promote to CS by one year anniversary, do CS for 6 months, no degree, “working on designations”, and become a MG3. “We’ve never seen a go getter like this”.
Who we hire for management roles is none of your business. Keep your heads down, mouths shut, and do your little part to make State Farm an even greater company. Why is that so hard for you people?
Why? Because they mold you to be a Stepford Wife.
Because SF does not care. They hire people off the street to handle the most complex claims in the company and minimum training. The higher ups does not care about the people doing the work.
An ILR TM is going to look at the metrics and thats about it.
Probably good to have someone on the outside looking in.
It's ILR, for one. Not exactly rocket science.
It's State Farm, so it is on brand