https://www.wellsfargo.com/about/corporate/governance/
Senior leaders, if they are worth their paychecks, should be holding Charlie responsible on a daily basis. And Charlie should be holding the banks’s senior leaders responsible.
There is no excuse that is acceptable for this work not being done in the two years we have been under Charlie’s “leadership”.
I could get a group of experienced capable employees tomorrow who would get it done without all the bs.