As for 10 to 8 shifts and 11 to 5 on Sundays, I'm most interested in how they think it's sustainable and where they see any benefit? Since very few (almost none) people will come to the store after 7, I wonder why they made this decision? My opinion is that it will be a great loss.
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Company is going bust and some big brain thinks extra hours open will help. Brilliant minds that haven't gone out their house in over a year or left blue jeans. Imagine if you just sat staring at a screen the hours they do. They need medical help. Join the book club though.
Agreed with the previous comment about “more clerical account questions coming in” we are turning into a customer support center and we just turn them around to call to avoid a bad RIS. We surly aren’t going to try to sell something to that customer as we know they will give a bad RIS and probably mess with our contribution report as they bought some AirPods that raise our ARD, but hurt the other 3 categories.
I always thought we should mimic the DMV hours. Everything that comes in now is clerical account BS.
It's the gamer shift.
I've been here over 13 yrs and the stores in my area have always been 10-8 M-sat and we were 11-6 on Sundays, we just went 11-5 after.covid. if the company was as smart we'd go to one shift 9-6 mon-sat, ( we are dead after 6 and worse after 7) and close us on Sundays. That leaves one shift everyone opes and closes, and closed Sunday frees all the people that would have worked Sundays to work during the week. This would allow stores to have lower head count also.
One team alignment with indirect. Also more more of a push for PT enrollment and to drive out tenure FT reps. Go from working a sales job to a Target retail clerk.
Most Indirects are 11-8. Just saying
We used to be opened 9 - 9 and 10 - 7 on Sundays. We would get 1-3 customers after 7. Store hours charged to 10-7 to maximize traffic.
Has anyone noticed they no longer talk about the employee experience it died in 2020.
Just another thing they can do to try to push people out.
They don't care. They want it to look unprofitable. They want to close corporate retail.