Ok, so they said we will have new district managers for a lot of stores and redoing the districts. They also said that reps will be learning how to do a lot of back work and learning how to open and close stores and will be implemented in June... So that tells me that in June, Verizon will be laying off a bunch of managers.
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It hasn’t been implemented in my area thus far. I can’t really see it happening and or working since we barely make it on the staff we have. Rotating reps as door greeters? IDK sales seem more important as well as contribution standards. Working the door takes away from all that. Bring back seasonal greeters as permanent ones. Reducing staff on an already reduced head count will just cause more health and safety concerns.
From what I’m getting is that verizon is going to get rid of all asm positions and just have key holders. A manager isn’t needed all the time in a store, most reps can count a drawer and closed up. If they just need reps to hand people their online orders then I get why they wouldn’t need to pay a babysitter $100k a year to watch reps.
Its unfortunate that a lot of posts on this site belittle and generalize about the the Solution specialists at the corporate stores. For example, at a location in Northern NJ in the last 3 weeks 2 SS were hired by a Medical company in sales,the first rep had many postings with Vzw and was never hired for the job.For whatever reason.who.knows? So after 3 tough interviews then a meeting with the VP of sales he was hired.The othe rep asked for a referral and went thru the same rigorous process and was hired. Both have 10+ years wit VZW. I will not make any generalized conclusions about the 2 employees and why they were not given an opportunity with a company they worked for 10+ years. Good luck too both of you!( Both have BS degrees)
You’re comment is falling on deaf ears man. As you probably know the majority of retail employees have little to no drive. They are stuck in SS and SM role for years doing absolutely nothing for themselves. They’d rather stare at their phones and buy another Lexus and pair of Jordan’s.
Verizon Retail people.. listen up.. guys and gals.. DON'T STAY IN RETAIL. Elevate yourself, if you were in Retail less than ~2 years then ok cool whatever, learn your stuff. Anyone above 2 years and some years as Retail manager, WAKE UP!!!! Start skilling up! use the tuition reimbursement, get a degree, learn technology, learn a skill like networking or coding or business or finance or something!! Get something out of your misery in Retail. That's one thing awesome about Verizon is that they have a ton of resources to learn but a lot of folks especially in Retail are so dumb they don't realize they're sitting on free learnings.. Brick and mortar will continue to decline, My Verizon will be taking your jobs, do something better for yourselves. I left in Dec 2020 on my own. I was in Retail for about 6 years (that was a mistake, shouldve left earlier), went into B2B, then Verizon Media, then Solutions Architect in VZW, and now I left and work for a Silicon Valley tech company will easily clear $200K. I skilled up every year, I took advantage of Verizon's learning portal. Did you know that you guys get PluralSight for free??? I miss PluralSight but now I have to pay for it. Bro.. get off your a$$ and learn something! Let's go.. you already missed the perfect time to skill which during a pandemic 2020. Start now.. get off this site and START SKILLING UPPPPPP!!!! NOOW!!! you're welcome.
What happen to this amazing company. I understand that change is necessary and we need to find ways to adapt to this current market landscape but lets think back for a moment. Think of the number 6, that is probably what it bowls down to for the number of people that it takes to decide the fate of 200,000 people. When this small group of people waste not thousands or even millions but billions of dollars on purchasing companies that don’t serve a purpose anymore (Yahoo or AOL) where do you expect them to make up that kind of loss. Fire people. Verizon overpaid again but this time for spectrum just a month ago and here we go again with firing people. So is this what we should start to expect.
It won’t be an sm reduction, it will be a gm reduction since all will have 2 or 3 stores and leave others in the dust that aren’t selected -which will then cut back on more dms, directors etc making upper leadership closer to frontline happenings
Manager? In June it's gonna be two reps and a cop prob a rent a cop at that point.
Great points below. If anything traffic will be up in the stores by June. Unless the company is going to only “by appointment” with no exceptions it will be pretty tough to manage. My guess is that come June everyone in the store will be rotated out as a door greeter. You can’t have these great sales expectations with managers always at the door not helping the staff out.
I guess in June they are predicting that covid will be gone and customers can start letting themselves in and we wont have que waiting times. If reps will have to do all the back work and open/close stores then of course SM’s will be laid off. I mean tell me what else they would be needed for ? i guess they will be helping customers since we will be doing all of their old work tasks ? We dont have enough staffing to help customers now what makes them think that will change in June all the while adding more responsibility...
Yup