Macy's is not the company as years prior, I am unsure what it has become. This is because of the horrible leadership up top, and nothing else. They do not know what they are doing and just throwing things out there to see what sticks.
Moving around diamond cases in Fine Jewelry is not going to make diamond's magically sell....
Putting merchandise on the aisle on a T Stand instead of a 4 way, also not going to make the product sell any quicker.
Adding work that is unnecessary, when we barely have enough staff to even check people out who are there to shop with us.
It makes me depressed to go everyday its just sad.
The only thing that keeps me going are my colleagues, we really have a great group of people and they are why I even continue to show up. And I am a CSX!
If I see one more survey to add more check out stands, that customers are not following guidelines and social distancing in lines, or the you do not have enough fitting rooms open...I may rip my hair out.
And then Store manager wants a "action plan" to fix our magic score. Ummmm can't make people social distance in line, can't make people wear a mask also can't control the fitting room guidelines we are following from the company. Sooooo what exactly is this action plan supposed to be about? Cant control the virus or how people are choosing to behave.
Oh and everyone is so stressed out and turning on each other, in my peer group anyway.
I wish you all a healthy and happy holiday season!