Lot's
28 replies (most recent on top)
@xot You nailed it. QA was out in place so dev didn’t test their own code. Now the dev managers have no idea how to manage testers and will pressure them to just sign off and the hell with quality. But Wells has been a just check the boxes IT outfit for a couple years now. We used to care about quality but agile blew that out of the water.
Transparency as necessary as change at Wells
Given how no one follows any type of records management discipline, there will be instances where that 'proof' needed for an examination, audit, etc. is in some laid off saps email folder or share drive folder that none of the survivors knows about.
Along with that, the survivors throwing the laid off saps under the bus for the next 6-9 months to explain why they don't know sh–ts creek about anything.
Lots of balls will be dropped... in my group, everyone was already slammed and now they have fewer people (and less experienced people) left to keep all the balls in the air. Clients are not going to get the same level of service and things will take longer.
Wells is already a mess. Laying off people is a symptom of the mess. Whoever is left will continue to work within the mess. Nothing will change until leadership at all levels changes how they manage. They first thing they need to do is put feelings to the side and focus on getting the work done.
CR process is a time waster; werent they fixing inefficient processes???
@ume+181BChCZ - true but new people alone won’t fix the issues. We have long neglected processes and technology. Lot of good people have known that over the years but this can only be fixed from the top starting with whatever impacts revenue most or reduces risk most.
The CR process is a joke
Post ID: @yhi+181BChCZ
I can't believe you are serious. You have to be trolling. Even someone trying to put a positive spin on it would agree with you.
30 years in a variety of corporations and Wells (more specifically WIMT) processes are the most overblown and pointless i've ever seen. Changing 1 line of code involves dozens of people to review and approve something they dont even understand and it will take weeks possibly months to schedule for prod.
Call it a "project" and that 1 line change will cost quarter million.
Post ID: @lkv+181BChCZ “20% of the people at Wells prevent the other 80% from getting any work done.”
Don’t be so hard on yourself.
@tgu+
You know not of what you speak. The CR process is standard for am enterprise and a hell of a lot more efficient than many that I've seen.
20% of the people at Wells prevent the other 80% from getting any work done.
There’s some really smart people at Wells, but with all the terrible processes, it hard for anyone to be productive.
You could take a really productive person and have them work at Wells and they would get half the work done due to the processes.
I'd look at code releases for the online banking apps, starting around March 2020. QA managers gone, testers reporting to dev managers who mostly are not familiar with the details. And there's a built-in conflict of interest when dev wants to deploy and be done, while QA wants things to be right. Now that the balance is gone, not sure how that plays out. And the dev manage is getting more people added to her span of control, stretching them even thinner when many are not exactly robust with people skills in the first place.
I can also see the other side, maybe nothing happens as people figure it out and adapt. Beware the Ides.
Post id eug+181BChCZ
Yeah, you're right - all the mid and lower level managers and BPM's they brought over from BofA were a big mistake. There was a reason why BofA let them go.
Post ID: @ume+181BChCZ. Same message to you:
Just because you come from another firm doesn’t make you valuable either. The last thing Wells Fargo needs is people who stereotype.
Post ID: @mmg+181BChCZ
Just because you come from another firm doesn’t make you valuable either. The last thing Wells Fargo needs is people who stereotype.
"The graveyards are full of people the world could not do without." -Elbert Hubbard
You know, some of the 'knowledgeable' and 'experienced' got the bank into this mess. Wells is such a legacy driven company with ancient technology and process run by long tenured people who are simply there to pad their retirement and keep their little empires in tact as long as possible.
It is time for new blood and to purge the old ways.
I think you are overestimating the skill that's being cut. Just because you've been here for x years doesn't make you valuable.
It is OK I am sure there are plenty of diverse candidates to fill the roles. Must keep our priorities straight, D&I first! Har har.
Wells Fargo is Too-Broken-to-Fix. Whichever direction they go: it won’t change a thing. Keep people, lay off people, hire person A to replace person B, sell LOBs, take away a few benefits, re-name Team Members to Employees: it won’t matter. We are a giant flailing entangled mess of a corporate disaster.
The culture is broken beyond repair. Employee morale is broken beyond repair. Processes are broken beyond repair. The technology is broken beyond repair. Compliance/Risk Oversight is broken beyond repair. The Wells Fargo name is broken beyond repair.
Whatever changes our ridiculously overpaid CEO makes are just adding to and substituting brand new problems for the old problems. I don’t know what the answer is, I just know this isn’t it. The only thing the Board has accomplished is keeping the money coming for themselves for a little while longer, at the expense of 270,000 employees and WFC shareholders.
Probably it won’t be that big of a deal. You’re talking about lots of experience supporting ancient processes and technologies. New talent will step up to fill any perceived skill gaps and ultimately these processes will be simplified and technology will advance, making the “lots of experience” OP talks about a problem of the past. That’s called evolution. There will be bumps for sure, I.e., systems will break, processes will decay and data will be messy but isn’t that what already happens anyways? Bottom line: No one is irreplaceable.
We all know Wells employs a lot of people who purely exist to support 1 useless form that has to be filled out for no real reason.
Think of how pathetic the process to request new software is. Or the process to be added to a group. Or the whole CR p2k process. The list goes on and on.
Wells could lose 40% of its people and no-one would even realize. That’s how inefficient it is.
@oel+181BChCZ you should probably talk to the regulators about that. Managers and leadership, yes. But in general it is considered a material deficiency if you don't have experienced people in key roles.
Lmao Nothing because not, "all of the experienced, knowledgeable employees" have been or will be released.
Absolutely NOTHING. No-one is irreplaceable regardless of how they feel about themselves. Nature abhors a vacuum and others will fill in the blanks. It's silly and short sighted to think that the loss of anyone or loss of swaths of people will have any material or long term affects on any organization. The temporary slowdown or cancellation of a project or slow down in some flavor of customer service (real or perceived) is always temporary even if not well received. The doom and gloom from the pleebs here is comical to those who have seen this before.
The cost of all of the loss of knowledge by displacing the experienced employees will likely never be able to be overcome by the company.