https://www.hrdive.com/news/sprint-pays-4m-to-settle-claims-of-illegal-deductions-from-employee-commis/557578/
If Sprint employees could sue for lost wages due to surveys what is keeping Verizon employees from doing the same?
They moved the goal post from 90% to 92% just to reduce employee payouts. Why not just go back to individual quotas since traffic is so terrible to reduce it even more?