It's my understanding that after you open a retaliation case, that it gets you absolutely nowhere, as it relates to your situation (or getting you out of it) but only corrective action on the people retaliation. It’s merely the process to inform you that “case is under investigation”. If I’m forced to go through mediation (based on mutual arbitration agreement), how do you initiate the arbitration process? Do you have to open up a separate case with Employee Relations to start those proceedings?
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My reading of the mutual arbitration agreement is that it covers any legal claim you would seek to make against the company relating to your employment or separation from employment. Basically, you agreed that instead of suing Wells Fargo, you’d go to arbitration. Arbitration is not an option you can ask for above and beyond HR reviewing a retaliation report and not finding retaliation.
If you want arbitration you have to experience a negative employment action for which you’d normally sue. Get advice from employment lawyer experienced in arbitration. If they think you have a case and good odds they can help you move forward. Having participated in arbitration on behalf of other companies over the years, I can tell you the deck is stacked against you in arbitration. Good luck.
Don't expect anything from ER or EthicsLine...
Ethicsline cases are handled by ER or internal investigations depending on what the case type is and all retaliation cases are handled by ER so don’t go with the other responder’s advise.
If you want any hope of anything resembling a fair shake, go through the Ethicsline, not ER.