Many departments have been outsourced to India, a vendor for Suntrust. Everyone on the BB&T side be ready, your department could be next. You will train them and then be walked out the door. Thank you, Kelly King for throwing your Wilson teammates to the wolves. Wilson will never be the same again. 27, 20, 15 and 10 years of quality and loyal service to BB&T, WOW, were did integrity go. All those videos you send out on Monday morning are hollow words. You are truly not a homeboy anymore.
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Are call centers internal/external outsourced with Suntrust?
@ayik+17Ip56Ea - Exactly.....and that is why you may want to reevaluate your current situation.
No one is safe. Everything I have witnessed at Truist underscores one point - you are not a person, you are a number that needs to be reduced. I could understand the need to reduce staff if the proceeds were going into critical functions - but they are not. The huge spends in luxury real estate, merger bonuses, over the top branding (that seems to have disappeared), etc. shows the relative value management places on the human costs.
I have been around several banks in my career, and this is the most toxic environment by a WIDE margin (and that is saying something). I am looking hard, and I suggest you all do as well - the good news is you will find pretty much every place is better than this mess!! Good luck, there ARE much better places out there.
What is Crown Jewell?
@9dgb+17Ip56Ea - IT is a cost center not a profit center and therefore ALWAYS and CONTINUALLY, one step from getting outsourced. If you aren't working on/with a core bank system (aka crown jewel)....you are 100% overhead.
Beef up your skills, don't be afraid to network outside of the bank, keep your ears open for other external opportunities. Wash > Rinse > Repeat.
what about the jobs in IT and finance?. are they safe?
At least the surviving employees are now able to include their pronouns in their email signature.
Any more news around the layoffs ? No updates on other thread either
Is that Cognizant the Vendor taking away all jobs as fully managed service ?
Yes, the UCC department in Wilson literally trained their replacements without knowing... Then they were told to pack their bags. I can’t imagine how that must of felt.
AI, artificial ignorance will work great in losing those pension funds, go baby, go.
And training your 3rd world replacements, f*ck em, train them incorrectly, and make yourself indispensable, then negotiate a contract to come back at twice your current salary and "fix" the problem(s). The easiest problems to fix are the ones you create.
Agree 100 boyeeeee!
The annual BB&T layoffs became a thing after Kelly took over. John Allison may have been a luddite and Ayn Rand super fan, but at least he seemed to be a little more slow and thoughtful in decision making. Kelly is desperately trying to prove his "greatness" and he'll do so while crushing the employee peons under his feet (check out the book "Snakes in Suits"). Get out while you can because I suspect things will get worse under Bill.
For those in the know, this whole deal is, and has always been, all about Kelly. We employees are nothing but faceless, disposable pawns in his ego game. He took over from John Allison over a decade ago, and by every objective measure, has paled in comparison. Now, at 72, trying desperately to think of ways to bolster his largely forgettable legacy, spends an afternoon with Boston Consulting and is suddenly convinced HE (with zero tech background or expertise) is the right person to lead the revolution on Artificial Intelligence and Fintech. It is literally like your small-town middle school football coach who has gone 4-6 every year of his career, is now convinced he is ready to coach in the NFL. The sad fact is the board let this happen, and so many capable people are losing their jobs, while the least capable (and most highly compensated) is the one throwing all of us under the bus. Cold hard truth.