You see Wells Fargo put out the "image" that they are helping homeowners by offering a mortgage deferment during your time of need. They give out a 800 number and everything to help you. The only problem is there is no human at the other end to help you. It just loops you into messages on how overwhelmed they are and then tell you to send an email with your issue. They have not answered my email question from a week ago and that was just an easy question. How the hell will they give mortgage forbearance over email. Once again, Wells Fargo shows what a hollow facade they have. Is there anything this company can do right???? People are hurting financially and this company continues to lie.
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The employees are busy complaining that they feel unsafe with the virus and the trash bin is not empty, please wait.