Please acknowledge and confirm your commitment by replying to this email.
Aligning on our agreement…
• Every single call matters
• there are no friendly touch calls and superficiality is unacceptable
• Our members
• need us
• require that we give them our best
• are more likely to make progress toward stability if we:
• follow up on take-aways from previous call,
• deeply assess & prioritize needs,
• create active interventions
• invite for questions
• We
• are capable of exceptional productivity and clinical care
• own our promise to the member (accountability)
• will relentlessly pursue excellence without exception
We were sent this email to acknowledge and confirm, meaning what? As far as I can tell this is a contract. If you breach this contract, then what? PIP and termination? We are all doing the best that we can under the current circumstances. Priorities change daily with multiple recent changes in process. We are also asked and required to attend a multitude of meetings, town halls, trainings, team meetings, all while maintaining our MPS metrics. I'm shocked as a nurse, that we would be required to sign something like this. And if we don't acknowledge and confirm, then what?