Today 45 part time Team Member 1’s were let go effective immediately at NYU (Store 2015.) Union Staff, Management & current seasonal employees (less than 90 days) are all that’s left.
“Moving to a seasonal / temporary employee model.”
“It’s an opportunity to discover new efficiencies.”
“We know that customer service will suffer.”
Director RS reportedly crying in multiple meetings with Staff, Management, Union Members.
The fallout should be interesting. This is a large store on Broadway in downtown Manhattan - not normally the kind of place where basic Follett reindeer games fly well. Shoplifters are going to have a field day, for example.
Huge black eye for Follett.
Is this happening anywhere else?