Thread regarding General Electric Co. layoffs

Outsider Perspective

I've been with GE for less than five years, but I've worked in another large company before I came to GE. Here's my perspective:

  1. Mid-career outsiders have no chance in GE. If you aren't a CAS/_LMP graduate, you are never going to move up. You could be the former CEO at Pricewaterhouse, and GE will not promote you because you didn't do a turn at CAS.

  2. Which is ironic, because outside hires could be a valuable resource for GE. When you have nothing but "managers" who've graduated from Crotonville "leadership" classes, you end up with a bunch of yes-men and yes-women who think being a manager means scheduling tons of conference calls and spending all their time creating powerpoint presentations. Outsiders could point out that a perfect powerpoint is less important than real analysis or healthy debate, but whatever - at least you used the right size font and border colors on the slideshow to upper management....

  3. I took a Crotonville management class and it was a JOKE. That's supposed to be world class? We literally spent an entire day of class cutting up magazines and making vision boards.

  4. As a result to all this, the management teams are HIGHLY disconnected. When was the last time a manager walked the shop floor and understood what we make? At my old job, management was always on the floor - learning names, talking to people, finding out what was going wrong and what was going right.

  5. The management disconnect just rolls all the way to the top. That's how Alstom gets bought. That's how Baker Hughes gets bought. That's how Two Jets Jeff flies around, burning cash. That's how the company pays for Beth's hair cuts and book club. That's how accounting can release fifty versions of the same number to the street and think its okay.

  6. The management disconnect is made worse by their sheer arrogance. They have never worked in another company, so they buy the myth that GE is the best. Newsflash: other companies handle layoffs by doing hiring freezes and natural attrition so that they can minimize people impacted. Other companies invest in infrastructure instead of using Quickbooks and Excel to run their business. Other companies have frank discussions about what you're doing wrong instead of tiptoeing around with a "consider" in PD. That arrogance is how you get an all hands with giggling hysterics, or a VP who blatantly moves his HQ to Miami so that his wife can run her Edible Arrangements store, or a team lead who says that he's "made sacrifices" when GE is paying for his penthouse apartment and car lease.

  7. For the current situation GE is in - you don't cut your way to greatness. They are trading long term strategy (which was poor anyway) for short term gains (and those gains are tiny). Once the non-core businesses are gone (which may take a while, since lighting has been for sale for a while and no one is biting), all of the support areas will be trimmed to nothing. Many of the best people will be laid off or quit for greener pastures. Those that stay will be worked to death for little or no raises. I don't want to say death spiral, but it's not good. And the core businesses that GE is keeping - I can't wait for some street analyst to get wind of Aviation's creative accounting. It's not as strong as it looks on paper....

I hope the people laid off find better situations soon. I hope the people who can leave for better situations do so. I hope the people who stay are able to work without crushing stress and can have some level of stability.

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| 11801 views | | 48 replies (last March 1, 2018) | Reply
Post ID: @OP+QBtp7YR

48 replies (most recent on top)

Took the time to read all comments on this site. MY OPINION FROM MORE THAN 4 DECADES ENDING in the 21st... GE's CAS, Arrogance and limited non-home-grown leadership acceptance is/has been given entirely too much credit for GE's negative trends over the last 2 decades. The Objectivity of Performance Reporting Integrity and Accountability for "REAL RESULTS" is driven from the top as well as metering in-bred deficiencies and Cronyism. Some felt that Jeffrery R. Immelt should not have been given the keys to GE. Many of us, who lived through and supported/led a world recognized and "VERIFIED" Best Practices Company Culture, saw little of what's being espoused here, BUT we also had concerns about Jeff being able to fully wrap his arms around all of the company's Planning and Values in Performance and Execution Systems fast enough. There were many outside leadership direct hires and we sometimes felt too many. Financial Practices have been and always will be a point of contention depending upon your perspective and subsequent values... GAAP/BA ruled then and should rule now.

McNerney or Nardelli or even Cote many felt would be better suited to maintain and move GE forward into the 21st, but it was not to be. All of the negative comments on Crotonville and GE's Leadership Programs being the only routes to advancement were not true then, as stated. They definitely got a 1st look, because an investment was made in them. The counterbalancer, however, was a ROBUST EMS Performance Management System that has been significantly diluted...evidently. I have been away from GE for quite some time, so I cannot speak, factually current, to all of the leadership changes that precipitated borderline hate/resentment for the company. However, it is clear that now is the Greatest Opportunity, since 1982, for GE to reinvent itself, again, and my bet is that it will. The bath water has not been completely thrown out and there is still significant good stuff in it. I would not bet against GENERAL ELECTRIC.

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Post ID: @1nirq+QBtp7YR

Bankers are in charge. This is what they do. Don't like parts or dirt. I don't see how GE survives with the debt to cash ratio they have, unless they government helps.

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Post ID: @15xhw+QBtp7YR

What a shame! No note like this would ever have been published about the GE I knew and worked for...35 years total with 14 being at Executive/Senior Executive level. Planning and Execution Rigor...Team Development, at all levels, thru Real Training and Succession Planning...and Structured/Ongoing Best Practices reviews (SWOT), both inside and outside the company, were absolute. Really surprised at the comments about focus on Power Point Presentations vs Trench Work/Go and See with the teams. Regardless of pros & cons, lot to do as evidenced in stock/market cap since Mr. Immelt.

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Post ID: @14lmg+QBtp7YR

@ QBtp7YR-6ulp Christ. I hope that, given your horrendous grammar and punctuation, you weren't accepted into what is supposed to be a "prestigious" program. If so, more reason to believe that CAS is was a major impetus for GE's downfall.

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Post ID: @7oqa+QBtp7YR

Keep crying a river! You are all Jealous you didn’t have the opportunity to join the leadserhip programs in GE... probably most of you piloted and got rejected!!!!

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Post ID: @6ulp+QBtp7YR

@QBtp7YR-4ppd dude you are a CAS or have been one. Do you feel the heat coming? Brace yourself. Last, all that BS about long hours, doing project is all B.S. and doesn't give you the right for automatic promotion. Rotten tomatoes at every level

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Post ID: @5hgb+QBtp7YR

If CAS is responsible for making sure “key projects are realized,” then they are sadly terrible at their job based on all the M&A GE does that fails miserably.

And sorry, but I’ve never seen an FLDP there after 5. They are too busy scouting primo apartments at their next rotation and going to happy hours to network.

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Post ID: @4msk+QBtp7YR

I am sorry to disagree with this thread and the majority of the comments here below and I speak as ex-employee of the company who did not go through any LPs or CAS but had the chance to work closely with many of them.

For how frustrating it might be for someone who did not go through a leadership program in GE that sees younger employees, with less experience (on paper) passing above them in the promotion lists, these employees are to be at least respected.

The simple rationale is that these people are trying to protect the company through performing audit work (check with ENRON ex - employees) or making sure the key projects the company decided to pursue are realized (M&A, Cash, etc), while you come to work at 9AM and go back home at 5PM, leaving you plenty of time to sh*t over someone else job, sacrifices and hardwork.

In addition, they stay away for long period of time from their families, friends and significant others for the only purpose to learn, develop and make this company better ... for the extent possible at their stage of the career.

The program members, for how arrogant they may seems to outsiders, are just "pushy", trying to comply with the extensive coverage it has been assigned to them and the reduced timeframe they have to execute the objective of the audit / projects. Quick tip: ask them the objective of their work and the deadline they have to complete it ... you will understand the reason of their rhythm and request.

In fact, I used to receive emails at 2AM and meeting with them at 8AM... on average they always came with a smile on their face and they were also willing to go the extra mile if the business (or "client" - they used to call me like that) is supportive and open to help. This was never the case when McKinsey / PwC / or other external consultant tried to drive our agenda ... medium / low quality work, no clue of internal processes objective and high turnaround of personnel working on critical projects.

During my period with the company, I managed to deliver many projects that I believed were positive for the company (system implementation, process simplification, cost saving opportunities) but I had not the time to do due to my day-to-day job & personal priorities, with their help. I used to give strong and direct feedback when either FMPs or CAS associates were not up to standard and I have always been respected by them and praised by the management for getting the job done.

I am sorry to hear that my personal experience has not been shared by the people commenting on this thread but, maybe, before judging, let's try to wear their shoes and think about making the same sacrifices those people are making for gaining a better chance in their career ... or just being more direct / supportive of their job and I believe you all will better understand what all this is about and the frustration/jealousy will be less bitter when you look at them still working while you are ready to leave the office at 5PM.

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Post ID: @4ppd+QBtp7YR

I hear you all....worst about CAS is their bloated ego. There was a guy trying to get the attention of the one colleague I was targeting for a while..they think they are the superstars. My wife was also furious when I told her about this attitude. What has become of this culture.

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Post ID: @2qaq+QBtp7YR

great article. I agree 100%. thanks for sharing your thoughts.

so sad...

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Post ID: @2kgt+QBtp7YR

@@QBtp7YR-2lzh Do you really think that BC you spent 3 months working on a business you become expert in process? Even if you are expert on process, is it a reason to get promotion? CAS is just BS all around, you BS, Your AM BS,Your sam Bs, and best of all your VP from what I hear and see loves BS.

Well you have it all.

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Post ID: @2nzi+QBtp7YR

It's bemusing to see that GE feel the people on their management / leadership program lead the crusade to make the company thrive, whereas, the opposite is the reality. They are at the core of why GE has failed badly but senior management are too dumb to see that. 99% of the posts on here virtually confirm the despair for the incompetence they have to endure.

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Post ID: @2kpi+QBtp7YR

But that is at least part of the problem. People who are experts on GE but know nothing about what it sells, how it makes what it sells, how it develops what it sells and who actually buys what it sells.

Ultimately they know the cost of everything and the value of nothing.

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Post ID: @2hap+QBtp7YR

I understand the frustration as it is truth that LP's and CAS grads have preferential treatment. Although I do not agree with you assessment that is is Abbas leadership program, during the CAS career they employees rotate all across GE and becaomw experts on the company and processe. Also, by performing the audits they have a deep underastanding of the financials of the business... yes they do spend to much on ther power points and yes they should not be the only ones considere for promotions, but I do belive it's a great program

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Post ID: @2lzh+QBtp7YR

@QBtp7YR-1hxb, if you are indeed HR, do your part. Influence others to make real changes. Foster a culture of meritocracy. Remove PD and bring back EMS. Cut those GE belief bullshxt.

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Post ID: @2eez+QBtp7YR

@1ayx lol are you GE HE or PR?

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Post ID: @1stl+QBtp7YR

@1hxb how to fix this, well people are getting promoted to SPB, Exec position bc they spent few years in CAS preparing PPT and B'S. We all know that CAS guy or chick coming from CAS full of **** no customer relation, no product knowledge and leading a company. HR should fix this, I have seen this coming long time ago if you didn't then either u r dumb or just there to pick your check.

We are here bc it seems we care

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Post ID: @1zvq+QBtp7YR

Good post to hear all the real voices and what’s wrong with the departments, organization, leadership you name it. Clearly we all know something doesn’t seem right. I don’t believe it’s one person, one organization, one team that should be blamed. It’s real easy, I mean REAL easy to point fingers at this moment. It’s not an easy time for people. Everyone who’s speaking on this post bc you obviously know/hear/understand somewhat of the dynamics has a role and a responsibility to the company if you are still part of it. Stand out and point out what’s wrong and fix it. Do something about it if you can. Of course you can continue ranting/sharing thoughts about how one person, one org, or one program should be responsible for today if it makes you feel better as well.

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Post ID: @1hxb+QBtp7YR

Awesome assessment of a previously great company driven to mediocrity by weak, arrogant leaders. CAS grads are a joke!

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Post ID: @1frx+QBtp7YR

The role of CAS auditors is to ensure accuracy– what ACTUALLY happens is that CAS people come in, start a project, and then leave it 70% complete 4 months later. Next audit/rotation, a new auditor comes in and starts the process from step 1, and again, leaves it incomplete. So much churn, no actual progress. Aside from actually accomplishing anything, I can't even imagine how much waste comes from the CAS budget– regular steak dinners, above necessary expensive housing and rental cars– and for what? So that we can further breed a culture of group-thinking "leaders" with inflated egos? Having gone through an LP, not joining CAS was one of the best decisions I ever made, both for my career and for making sure that I remain a decent human.

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Post ID: @1tqi+QBtp7YR

All of the CAS comments are so spot on. These folks grow up in GE and know nothing of real businesses. CUT THE PROGRAM! My 8 year old could make pretty PPTs as well.

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Post ID: @1hwk+QBtp7YR

I have been at GE for 12 years and can say that this article is spot on.

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Post ID: @1pcl+QBtp7YR

@QBtp7YR-1ay - Having "the largest budget for developing people" and spending that budget wisely such that the smart development happens are two different things. Maybe a CAS team should audit that spending.

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Post ID: @1ybs+QBtp7YR

This couldn’t be any further from the truth. CAS auditors ensure there are no errors in the financials to protect the business from honest mistakes or intentional integrity violations, most of which come from Integrated businesses. The project based CAS teams work hand-in-hand with the businesses to leverage and execute best practices from other Tier 1s. From my experience, under performers stay in GE too long and we need to get better at flushing out them out. Im sorry to hear that the company with the largest budget for developing people didn’t meet your expectations. GE listens to feedback and adapts fast. Hope you find the job that is right for you.

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Post ID: @1ayx+QBtp7YR

Just don't bring your warped GE mindsets to ZF. They have been much better to me than GE ever was, and I can't stand the thought of GEism threatening the career I have there now!

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Post ID: @1xqf+QBtp7YR

Love this post. Nailed it.

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Post ID: @1tkd+QBtp7YR

They (CAS) say "Excel helps you doing your job, Powerpoint helps you getting a promotion". well that's why the spend hours in PPT and 0h doing real work. rotten tomatoes at every level of management stinks

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Post ID: @1sjt+QBtp7YR

I have been with GE in Greenville SC for 15 years now (laid off once). My current cell leader has never INTRODUCED HIMSELF TO ME. When you dont know the people/product then you simply CANT MANAGE IT. ZF in Gray Court SC is hiring. Good Luck to all

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Post ID: @1jbg+QBtp7YR

The CAS and ITLP programs are nothing more than an EGO breading ground, they will be the death of GE if they do not eliminate them.

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Post ID: @1bsx+QBtp7YR

GE Management is completely disconnected from the products, workers, and customers because they are no longer experts who know the business.

That was the old GE that is now dead.

You couldn't get promoted, or even stay if you were a faker. Now fakers promote other fakers instead of having world class experts.

GE management is low quality for this reason, and make bad decision after bad because they don't have the technical background anymore. This is why GE Power cant make money despite $7.41 Billion in sales. They have destroyed the structural viability of the business, cost structure, synergy and cash flow,

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Post ID: @jcz+QBtp7YR

I joined once a round-table discussion with Bill Ruh. He said that it is the same to control a gas turbine or to control a washlet toilet. At that very moment, I realised that Predix will never fly.

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Post ID: @qeq+QBtp7YR

Spot on. I understand we are working to make money, but I have never understood the shortsighted quarter end view the business has to the determent of the customers. Ship and invoice whether they want the equipment yet or not. And so many managers, all trying to justify the big money they are taking. Instructed to grow the business with no strategy and a reducing range of kit to offer. Fewer people doing the work, being monitored by more mangers. I honestly believe we could remove half of the management and the business would not suffer. I await the announcement tomorrow to see if I still have a job.

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Post ID: @piy+QBtp7YR

I came from one of the Big 3 (which made GE Plastic to file for Bankruptcy) automaker and I agree 100% that these Cas-holes will always get preferential green eye treatment and you being an "outsider" is a given step motherly treatment. Half the time these guys are clueless and all they do is use "fancy" words to cover their a**. I guarantee the 75% of GE leaders will fail miserably outside GE, you have examples everywhere (Home Depot, Chrysler, etc).

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Post ID: @ghk+QBtp7YR

It's sad that this company is chiefed by the double tongues. There is iron in your words for all to see, and so there is iron in your words of life. No signed paper can hold the iron... It is good that warriors such as we meet in the struggle of life... or death. I am glad you posted your observances, because I thought that I was the only one that saw what you captured, absolutely perfectly...

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Post ID: @xvw+QBtp7YR

Oh this is very well put we have CAS all over its as if they are sent from above.

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Post ID: @ize+QBtp7YR

Very good analysis.

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Post ID: @rci+QBtp7YR

Excellent post. You nailed my same observations upon joining GE years ago from an smaller outside Billion $ company who had their $h!t together. My thought was surely "this is not really how GE culture and business is done???" I worked at multiple Power businesses and attended Croutonville. There's truly a cult mindset abound that breeds such arrogance and elitism here that I've never seen anywhere else. I could not wait to get the heck out of there. I saw this death spiral coming miles away. Good luck all!

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Post ID: @utl+QBtp7YR

Post of the day. Spot on.

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Post ID: @yyu+QBtp7YR

Awesome post, it is SPOT ON. I was a Sr. Director in healthcare product development until I was laid off and can tell you GE management is the WORST big company I have worked at. I previously worked at two other very large, well-known corporations and had the chance to sit in some meetings with Bill Ruh, Karim Karti, and even Flannery once when he led healthcare. The disconnect between not only leadership and employees, but leadership and customers was shocking; they have no understanding of markets and focus almost exclusively on how they can hit next quarter's numbers. I also took a couple Croutonville classes and thought they were a laughing stock. The guys with 15-20 years of GE-only experience on their resume will not be the ones to turn the company around.

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Post ID: @smb+QBtp7YR

Very well said and I think this articulates perfectly what a lot of GE employees are thinking and feel is true.

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Post ID: @onq+QBtp7YR

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