State Farm is dead. This "enterprise" is now the soulless corporation that GJ founded to compete against. Shirtsleeves to shirtsleeves in three generations. So true. Mecherle to Rust to Tipsord. It's dead. An organization hurling itself to automated price wars. No creativity. No pulse. Just expense reduction. Hard to believe. The decline began under Ed. Michael is the nail in the coffin. The arrogance and lack of human connection are palpable. Whatever this organization lingers on to become is not State Farm. State Farm is dead.
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The real problem is, millenials are broke and only care about price and dont like talking to humans. The legacy policy holders that owned homes, multiple cars, businesses, boats ect....isnt going to be replaced.
SF would go broke in a decade acting like its 1980. Something had to be done to reduce the work force to prepare for a bleak future, one that will likely have automated driving be the norm and possibly less claims overall.
Now was the SF way of doing this the best way? I dont think so, SF was a legend 20 years ago, not its the insurance company you join when the rest didnt hire you.
Two Mecherles, three Rusts, and Mr. Tipsord.
The problem with SF and why it is dead is that companies the focus on expense reduction in a service oriented industry eventually run out of expenses to reduce when should have been focusing on providing customer service...
@xhu-LOL you have learned some insurance related terms but your comments don’t make a lick of sense. Do you actually have a real thought or was that just “happy hour” mumble jumble?
@xhu+1aR7KWUx Buddy of mine and I were going for the same career, luckily he got it before me and quit due to the unnecessary amount of tech debt. His new career he informed me it really depends on the month if they are cleaning up past tech debt.
State Farm has really dug a ho-e not upgrading systems and waiting.
Redlining and social scoring is wrong but the path they chose to network in (big tech) calling reducing technical debt and Risk management and data “analysis”. Dark road
At least learn a little smidgeon of State Farm history before expounding on it. 3 generations? Well yeah….there were three generations of Rusts alone.
Any company dies when human capital is an expense as in any socialist model. PERIOD!
I've been retired for awhile now. State Farm was an excellent choice for a career. I had more good days than bad days serving the customer. I enjoyed them. Ever since I was a little tike, I was taught by my parents leave any job you do better for the next person. The only thing I regret with SF is that I left a job that was once noble and now it is a shameful pile of computerized junk and they don't care.