Thread regarding State Farm Insurance layoffs

It is rumoured that Yi got involved in a friends claim which was against company policy then was fired or asked to resign. Total incompetent DEI hire.

They’ve been saying they are going to hire thousands for almost a year now… where are they? The first time they said it only 5 people were hired in Complex and only two of them are still here.
Just more lies to keep you going another day.

Robert Yi was a arrogant leader who didn't understand servant leadership. He believed that all those below served him. He decisions led to the mess with staffing that exists today. The company itself has been taken over by the woke mob and is now in bed with the woke Disney of all companies. Not too bright.

Yi was incompetent at his job. In 2018, he 'apologized' to a certain Claims Demand Pool because they been on non-optional overtime for two years. He said he wasn't aware this had been happening. Instead of hiring more Claims employees at that time, they decided to tighten the metrics and burn out employees. We were still working with the same number of employees or less, but were expected to do more during the standard work day. At one point, we were doing mandatory compliance training on OT because they couldn't afford to take anyone out of phones/tasks during normal work hours.

Hey @zhf-you just got busted. BS artist that you are…..

True, but only to the extent of promotion/salary adjustment. MIP is independent.The metrics are created by compensation and approved by Board. They apply to everyone without any judgement.

The CFO gives the budget to all departments. It stops and ends there.

Hey Zhf-here is how to settle this lay out a side by side difference to support your statement or belief.

@zhf-I know with a 100% certainty that my statement is correct. You are just making BS up as usual to stir things up. Shame on you.

Vuz, if you think Yi’s MIP bonus is tied exactly like normal workers at State Farm you are clueless…..his bonus is bo where near tied like other peons like you at snake farm !

If only they would move CHQ to a rural area. Like maybe in the middle of cornfields where the biggest event is the county fair featuring top acts like Ted Nugent. Mission accomplished! Re----k USA.

Like Charlie Daniels sings: What this world needs is a few more rednecks. That means SF too!

@mwz-yep sure did. Nothing left but monkeys now🙊🙉🙈

Guidewire and other messes

@tnr Wait! Close the door! The horse got out!

Wait -all the other posts said it was just Yi? He is gone so everything should be fine now! Look forward to welcoming all the thousands of new hires.

@uat+1g1cRbNo- correct assessment. Nothing is done without the ok or direction of tipsy or creepy hands or Schell or whatever his name is that Yi reported directly to. Easy for the average Joe to blame the Asian guy and not his 3 bosses. Typical but not surprising.

Appreciate the comments but you need to add this to your perspective. We are going to hire almost 10K people this year, as communicated to leadership, and add 500 new leadership positions. Tipturd and Creepy hands PS approved all of YI's decision. They created an absolute pressure cooker to run people off and get them to retire early or closed their office. This saved billions in future compensation and pension/health care cost over the next several decades. In 2016 we had 71K employees and got down to a low of 54K. They worked everyone half to death and financed the growth we have seen over the last three years on the backs of the claims employees. Policies per employee is almost double and in some areas is triple of what the industry is and we have worse technology. Now since there is not a pension for new hires, they are going to hire back a large percentage of the employees to get back to reasonable staffing but at a much cheaper/reduced wage and with a lot less benefits. If you are making 38K a year you are basically not putting anything into your 401K because you can't afford too especially if you are in a hub. A lot of people don't take the healthcare either and they have a lot less vacation/PTO. Its the main reason they won't let you out of a hub/WFH to live in a more affordable location. if you could move and have more free cash then you might actually contribute more to you 401K/benefits or have other options for employeement. Remember these are really smart people and they are controlling every aspect of you life! It's corporate America! Your fu-ked!

Yi also was responsible for the model used today in handling claims. His model has been disastrous. In todays environment when customers file claims aka car or homeowners the customer is asked to do the work aka submit photos of damage as the company is not sending any representative out to inspect and assess the damages. Its true covid played a large part of this but this practice continues today. Staffing levels have decreased traumatically which adds to the poor customer service. Now the company is hiring alot of new employees and the training they will receive will be very poor which will cause poor results. Rumor is Yi was going to be offered another job within the company and (e declined and retired.

You are correct. Yi was ultimately in charge of staffing decisions and is largely responsible for what has transpired over the last 10 years as far as staffing levels. Its funny he and a few other high level executives left the company within months of each other. To think otherwise is foolish.

And why would the company now have all of these new hirings after what..a year after Yi has left the company ?

When you let Wall Street numbers rule your decision making, you can't be surprised when it doesn't work out long term.

Please explain who is responsible for the lack staffing in claims? Robert Yi was was in charge of this sh-t show. All management above the TMs knows the problems with unrealistic expectations, unrealistic workloads as the cause of staffing problems. Nobody has the intestinal fortitude to challenge or change their insane mindsets. Good luck!

His bonus was tied to the exact same thing as your bonus, except for a small weighted category on financial services. You know nothing about what you are saying.

In all honesty, that’s just speculation to support your narrative. Taking little elements of truth and leaping back to the conclusion you had already made.

As-----s