Wells Fargo & Co. landed last among U.S. banks in J.D. Power’s recent study on small-business banking satisfaction. That study also labeled half of small businesses nationwide as financially unhealthy.
https://www.wsoctv.com/news/local/wells-fargo-truist-bottom-jd-power-ranking-small-business-banking-satisfaction/HMYJAXNIF5BYXEKHZNMKXWGX2I/
This is what your get when your good people depart for better, non-toxic companies. More software developers India or US will not save us. We need smart business people.
Not at all shocked
we must have forgotten to pay our jd power bill, or we didn't pay on purpose to cut costs.
It’s only going to get worse for our customers and there is no way to stop the bleeding at this point. Our leaders sailed us into an iceberg
Not surprised given the reorg of last 4-5 yrs, cost of doing business at WF, no personnel in branches and attrition of business and commercial bankers.