The benefits were the reason people have stayed and powered through fidelity. Now with united healthcare and delta dental… this is the real attrition strategy. Both companies su-k so bad and my doctors and billing hate UHC. They have monologued me more than once for having sh---y insurance
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I have a claim that should have been paid months ago and still having to call to try to get it covered.
@h9 - hey or-l hygiene is important you better pay attention to it.
It was Metlife before, not dental dental. You better get your cleanings twice a year.
what did they change with dental? I didnt see a name change when reviewing enrollment.
@ev , I agree, UMR was much better. My husband met his deductible and out of pocket much earlier in the year and I was $20 away from meeting my deductible for months. Then in the last month or so, I found his deductible and out of pocket were reset, and my deductible was reset. I called to ask what happened and was told they manually review earlier claims and then pay the provider. In my opinion they do this to prevent people from meeting the deductible. My husband was planning on having procedures done, but now decided to hold off. So now the providers have received double payment. UHC reps claim the provider will "automatically" refund the payment to us. No they won't. They hold on to it as a credit on the account, sometimes for years. And then when you haven't proactively reached out to get it back, they send it to the state's unclaimed assets account, and you have to go to the state to get it back. And to do that you need to have kept records to prove it's yours. So I suggest all who read this to review your UHC EOBs and see if new ones have popped up for claims they denied earlier in the year and get your provider to pay you back.
No UMR was much better!!
" Leaders" , "loaders" "loafers" all go hand in hand here
Wasn’t UMR the same as UHC? Benefits are getting so bad they have to promote work BFF with some cheesy videos with “thought leaders”