Glassdoor.com tracks employers, open jobs, pay, and work conditions. Your reviews are anonymous. follett pays people to post false positive reviews. They're easy to spot. Have the word Good, in the title. Also, there must be a corp. goal to keep their score above a 3 (out of 5). If the average goes below, the fake reviews increase.
Post real reviews. Tell Glassdoor what it's like to work at follett. https://www.glassdoor.com/Reviews/Follett-Reviews-E3049.htm