Thread regarding TIAA (TIAA-CREF) layoffs

Engagement surveys are NOT anonymous

If you compare your link to a link from a co-worker, you’ll find they are not the same. A unique link means they can trace it back to you. Also, Qualtrics asserts that if a company uses an Anonymous survey, no PII can be traced back to you, including department. TIAA has already admitted that they can trace surveys back to a department which means they aren’t really using Qualtric’s anonymous surveys. Yes, the survey is confidential, but that means something very different.

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| 3073 views | | 18 replies (last May 23, 2024) | Reply
Post ID: @OP+1sjAV69Z

18 replies (most recent on top)

Sooo they wait for survey to close to start laying off teams again. Never going to fill this out again. It just to make the boomer happy. This company is so fu---d and I bet T will start doing a fire sell selling the company piece by piece with in the next year. They should have never sold off the bank. D-mb thing they did.

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Post ID: @mvuc+1sjAV69Z

These surveys are the same darn questions every year. They have to explain each group and yet also try to confuse people into good/bad ratings.

They are also generally at the worst time of the year. In this case early summer/graduation/vacation time fresh off of laying off some 300+ people.

All these things skew numbers. Why not do 3 or 4 smaller, separate surveys. One for TIAA as a whole, one for EC leadership, one for your manager, and one for your team or business partners.

I mean everything else is siloed from business teams to even the mandatory trainings (don’t get me started on that d-mb AI one), so why not surveys too?!?

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Post ID: @fjhk+1sjAV69Z

Was “today years old” when I found out if you click the email link you can retake the survey and change answers …

Should anyone fear retaliation with their optional comments and wants to reword them with AI like ChatGPT or something lol.

But reminding folks to take it, that drops a score down a peg… which while is harder to track anonymity and less likely for any retaliation than the comments. Of which I haven’t seen anything done that commenters posted here for these since they started with surveys.

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Post ID: @dqjj+1sjAV69Z

Can someone provide an actual example of retaliation based on a survey response? Or are we going to get stuff like “John never came into the office and was unreachable every Friday and missed nearly all of his goals. After the engagement survey results came out, they fired him. It’s retaliation!”

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Post ID: @cypt+1sjAV69Z

Are you all serious???

Managers have always gotten reports on how their teams did as long as there were at least 5 responses. Areas of the companies get reports on how their areas did.

If it were anonymous like you misinterpreted that term to mean, then there would be no analysis possible. Of course everyone’s links are different. RS responses need to be segregated from CS&T. And if they were the same link, then someone could keep going in and repeatedly filling out the survey and skewing results.

I can’t believe I even have to explain this. Spend less time coming up with silly conspiracy theories and more time actually helping the company.

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Post ID: @cody+1sjAV69Z

@bstg+1sjAV69Z

Funny thing is, the EC frequently get extensions to having their own trainings done on time because they are above the law and are too busy badgering everyone else

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Post ID: @chqz+1sjAV69Z

@bxhj+1sjAV69Z
Good question. Most of my managers just recommended we take the survey. I had one manager request (multiple times) that we send them an email when we completed it and a few teammates including me didn’t. It defeats the purpose of an optional survey. So just imagine the rating and comments I (and they possibly) provided for that survey.

I get it if managers directs to send an email when we complete mandatory training or something else, but not surveys.

I also always tire of the reminder emails to take it if we already took it. Like we have X # of days to take it stop shoving it down our throats.

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Post ID: @bstg+1sjAV69Z

my manager sent out an email to the team asking each of us to let him know once we’ve taken the survey. I know he can’t see our answers but is that even allowed for him to be asking us if we’ve taken it or not ?? I have a feeling they’re getting a very low response rate.

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Post ID: @bxhj+1sjAV69Z

Oh.. if you worked at T for ANY length of time ( 3 months at the minimum), you’ve seen retaliation! And that’s the tea on that!

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Post ID: @8sbx+1sjAV69Z

For those saying they knew it wasn’t anonymous: yeah I suspected too but the survey email literally said it’s anonymous so I wanted to provide clarity for those who didnt know or were unsure.

Basically TIAA is saying “trust us - we won’t peak”. Do with that what you want. I can’t say that I’ve ever seen obvious retaliation but it’s not difficult to squeeze “low-performers” and “non-culture fits” into these layoffs.

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Post ID: @5gdc+1sjAV69Z

Of course they are not anonymous. But a low/high score are not traceable as much as comments since humans tend to talk/write the same.

I used to take the surveys and left super honest feedback but nothing EVER gets done. Eventually I chose to stop taking them and I don’t plan on taking this one either.

Also that said, I have never seen retaliation over these surveys in my long career here. But I agree with that other commenter and would be like “come at me bro!”…

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Post ID: @4bal+1sjAV69Z

Who would think they’re anonymous? They are tracked all the way down to your direct manager, who is supposed to go over the scores with the team. How do you think they know to show you the scores at a department level?

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Post ID: @3lcm+1sjAV69Z

I think we should give our honest feedback and I also feel it’s anonymous. But I don’t think they really change their strategy based on survey results

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Post ID: @3ldi+1sjAV69Z

I gave an honest rating they deserved which is poor across the board except for my immediate manager.

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Post ID: @1pmc+1sjAV69Z

I could give a rats a-s I will have my unfiltered say and anything they attempt to do is retaliatory. Keep screen shots of everything. Is this what we’ve come to afraid to answer honestly in a survey. What are we now, the US govt? Please.

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Post ID: @1yli+1sjAV69Z

Just give 5 stars across the board. They know if you give a bad rating and then layoff your team. Just an fyi.

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Post ID: @1fdm+1sjAV69Z

What amazes me is that associates type there complaints on the survey. The same complaints they have been taking about for years. Then they wonder ' how did they find out it was me' ! If you simply click a response it will be anonymous.

Anonymous--- not identified by name; of unknown name.
True on the survey. It's the comments that people type that give you away.

Confidential-- to be kept secret.
True again on a survey. Third parties run the surveys. The software isn't able to be run down (drilled down) by the organization. They only get results.

But people can't do that. They absolutely, positively have to type in comments about topics. People will communicate in written form the same way they do verbally. Each time employee's complain about topic 'A' and it's never one time through out a year, they will type it each and every time on the survey. The exact same topic.

Then the flood gates open and the complaints and ' how things should be done' come rolling out. Then folks know exactly who typed what feed back. Its not rocket science to figure this out.

How do I know? I help format the surveys for several different organizations. I've witnessed complaints that are so long I bet I could figure out who wrote them by review scores.

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Post ID: @vse+1sjAV69Z

I personally don’t care. Come at me and retaliate, I dare you.

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Post ID: @xyk+1sjAV69Z

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