Why would you make it difficult for your customers or frustrate your customers ??
You should want customers to be able to purchase items in a seamless environment, not have difficulty from everything from finding a sales clerk, to being able to price checkers without having to pull out their cell phone. It’s absolutely absurd.
2 replies (most recent on top)
@bw
Don’t engage? LOL
😂
That’s a good way to deal with the host of problems at belk.
In my store we are told not to engage if somebody mentions the multitude of problems. And if you have an opinion or a fact about what is going on you better keep it to yourself or you will be targeted at the morning meetings. And when we had a visit all the people wandering around complaining about the lack of registers open was ignored. The focus was on what wasn't perfect in your area.