Disclaimer: Don't work for Macy's.
St. Louis area this past Saturday, rainy day, but fairly nice temps. Midrivers Mall, a B class mall located in the suburbs, that seems to be holding its own for the most part - time will tell, though the pandemic has definitely hurt it. Area all around mall is really booming, though. JC Penney, Macy's and Dillard's are the traditional anchors.
Walk into Dillard's - 11AM (store opening). Place is busy. Good selection of merchandise. Lots of summer apparel and home goods on display. Good number of associates helping people. Was asked at least twice if I needed any help. Huge selection of men's cosmetics, including beard care. Ended up spending a little over $110 on items.
Walked down to Macy's - First impression was "is this store open?" No associates to be seen, but that is OK because there are no customers either. Walk through the home goods area - practically bare. What they do have is the absolute basic of the basic. Finally see someone working furniture. Go upstairs and a few customers about, but nowhere as busy as Dillard's. A mixture of merchandise, but sparse. Very little summer apparel for men. Men's cosmetics was non existent. At no time during my visit was I approached and asked if I needed assistance. Saw two associates, and a few cosmetics people, during my entire trip. Left without spending any money.
Take it as you will - observations from "America" as it were.