Thread regarding State Farm Insurance layoffs

Why is the atmosphere so toxic?

Backstabbing.
Gossiping.
Lying.
Sinister cliques.
I’ve never adapted to a State Farm work atmosphere, and I’ve been here for over three years. The toxic atmosphere here bothers me more than anything else. Of course, there is some of that in every company, I am aware of that, but I have the worst experience here.

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| 4382 views | | 43 replies (last March 4, 2022) | Reply
Post ID: @OP+1fp1vSOg

43 replies (most recent on top)

Due to a bully

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Post ID: @bxkq+1fp1vSOg

Then leave

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Post ID: @8dlf+1fp1vSOg

Leadership breeds a toxic work environment and lives for chaos.

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Post ID: @8epc+1fp1vSOg

So really who is harassing who?

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Post ID: @7dpw+1fp1vSOg

Great a retiree with nothing better to do than come on this site and harass. What an exciting retirement.

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Post ID: @7nbi+1fp1vSOg

@6kid. So who won the race? I did because I retired. Some are so smart their d-mb. Keep working! I need the money.

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Post ID: @7xww+1fp1vSOg

LOL-your 100 gallons of diesel will run out long before my charge. You must have gotten a D in math,LOL. Plus you have to park in a Walmart parking lot hahahahaha

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Post ID: @6zyg+1fp1vSOg

SF bleeding policies. Laughing stock in insurance world. No leadership. Just greedy ceo. Need black eoman as ceo now. There is no diver
sity until a black woman is ceo. SF lies.

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Post ID: @6jeq+1fp1vSOg

@5rhn-LOL. My Tesla is TWICE as fast as your diesel guzzling pollution mobile 😂

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Post ID: @5uut+1fp1vSOg

@5fjq now I am. Watching your vehicle get smaller in my puff of diesel smoke!😂

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Post ID: @5rhn+1fp1vSOg

And you drive by looking in the rear view mirror not the windshield.

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Post ID: @5fjq+1fp1vSOg

@5qin Right! Gas stations on every corner. Your house is heated by fuel. You food is made with fuel. AND I'll bet your a--- gets down the road by fuel.

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Post ID: @5wjp+1fp1vSOg

Fuel motors are a thing of the past.

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Post ID: @5qin+1fp1vSOg

Claims is without a doubt the toughest job in the company. Claims has to deal with the angriest customers day in and day out. In contrast, agency has many customers but an over riding majority never talk to or interact with the agent and just send them a check. Claims associates never have nor ever will get the respect they deserve. That's the problem. SF is rolling in money and has money to burn. They share it with their "politically kool aid drinking correct" but not the people in the trenches keeping the promise. In short, it is so obvious they are so happy to get the money but frown when they have to give it back to the expense side of the ledger. I call that "out of balance" to the accountants. Every business I've ever studied has shown this all eventually backfires because it's like a motor that's not running on all cylinders. For those of us who understand motors, when the fuel air mixture in a cylinder is not in balance, the motor blows a piston and at that point lost power. Based on what I'm reading here, the fuel air mixture is out of balance and the big SF motor will eventually blow.

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Post ID: @5lzf+1fp1vSOg

From what I've seen/encountered the claim associate level is a very rough environment.

A LOT of toxicity is sourced from the fact that few want to stay an associate, but few will be allowed to promote. There is more of a motive to toss people under the bus as many managers will not even notice a decent to slightly above average employee and lump them in with the slightly bad workers or people who do their job but clearly show up for the paycheck and nothing more.

Then there was the rating system, which all the employess know who got what eventually and its often times enraging to see someone whos dragging everyone around them down get the same rating as the people fixing their messes, the "middle rating" people spawn a LOT of toxicity among co-workers. This is mostly due to the farm not recognizing decent workers over workers who are just here and workers who are not doing too hot but not awful. Those who are decent quickly become toxic when they learn they are getting paid and rated the same as those they help, and since they are not undeniable rock stars, they likely will get looked over for promotions.

Then there is the toxicity from above, trickle down toxicity. This is where your manager is being told by their boss that they need X metric to drop by Y% by end of month or else. They are often left with "get aggressive about it" approach. Often times from the worker these are pointless efforts that just cause worker stress and customer stress but doesnt help either the workers doing their job nor the customer getting better service. This is where you might hear about a worker countering the request with logic and being seen as a trouble maker, ect. Its a disconnect from the feedback loop that is suppose to exist.

Overall, this job, working claims....it was never a dream job. It was never a job people wanted to do, but found joy in and was able to build a life doing. Now this job has evolved to be exponentially less enjoyable for the worker due to metrics, doing more with less, and cutting out easier work and replacing it with the really rough work....condensing work down to concentrated frustrating work.

So now the job is far less enjoyable as a long term career, and people just race to burnout or stress related medical issues. Meanwhile, the "youll have a good life" portion has been whittled away at the bottom and middle of the claim handler totem pole.

Versus what this job was 20 years ago...its far more frustrating and difficult for the employee, with far less benefit and pay overall. Its both difficult, unpleasant work while also comparing lifestyles with a burger flipper or a generic call center worker. Comparable bad jobs offer a fraction of the need to know things, need to do difficult work, and need to have very difficult conversations...all for a few less benefits and nominally less pay. Moving up the ladder into decent pay here now includes insane amount of very difficult work, all paired with the worst training in the industry (according to job hoppers i know at least)

Claims is rough. there seems to be minimal/token efforts to make the job enjoyable, and something its workers can build a comfortable life doing. Comparably lesser jobs are quickly catching up in pay, all while the actual work we do gets more and more difficult, stressful, and well, they just overload and over work people to keep cost metrics low.

Its not a career id suggest anyone young get into, though if you are old enough its not the worst place to be if you are decent at claims.

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Post ID: @4ono+1fp1vSOg

@3cxz We are seeing that now.

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Post ID: @3itf+1fp1vSOg

Liars are evil.

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Post ID: @3cxz+1fp1vSOg

Weakness arouses evil.

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Post ID: @3xpz+1fp1vSOg

They aren't any different than Putin. Same mold.

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Post ID: @3wsq+1fp1vSOg

Smoke and mirrors in IT. Hoping to cash in before all goes to he-l in next 24 months. If you sprak critically you are immediately pushed aside

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Post ID: @2gbt+1fp1vSOg

@2pup….because the lawsuit would fail, and it would bring exponentially more attention to the site than it gets now.

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Post ID: @2zon+1fp1vSOg

why doesn't State Farm sue and shut down this fake news site?

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Post ID: @2pup+1fp1vSOg

LOL-instead of bleeding policies SF gained over 2 million auto policies and 1 million HO policies last. LOL-overtaken by Geico-SF increased its lead over GEICO 2 years ago and will report more market gain next week. Selling assets-NO such thing. This is a good example of the out right lies and misrepresentations so common on this site.

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Post ID: @2sqt+1fp1vSOg

I can't wait till the younger employees who believe in the "Gladly pay you tomorrow for a hamburger today" narrative, get to tomorrow when they realize the pay tomorrow will be taken from them after all their hard work.

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Post ID: @2fmu+1fp1vSOg

@2dde-congratulations! You made the d-mbest post of the week-and with some tough competition too.

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Post ID: @2brf+1fp1vSOg

Yeah not a good businessman. He let all the talent with experience go artificially lowering payroll you mo--n. SF is bleeding policies and will be taken over by GEICO or obe of the lessor companies. Duh. Hes selling assets. Using accounting tricks to cook the books. Its a glass house that will shatter. You believe the spoon fed lies that alls well. Wheres ur raises? Bonuses? Benefits? Pension? Ur too stupid to know ur being played...

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Post ID: @2dde+1fp1vSOg

Utterly bland, anonymous original post that offers nothing of substance.

Are you a troll? Do you even work for State Farm? Yes, I am calling you out.

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Post ID: @2ney+1fp1vSOg

Because most of the people posting here work at State Farm.

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Post ID: @2usb+1fp1vSOg

I guess we wanted an office supply culture here. Congrats for achievement.

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Post ID: @2yxe+1fp1vSOg

I think the toxicity came from folks we brought in from outside that needed to push people down in order to rise

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Post ID: @2lii+1fp1vSOg

Thanks Mayor of Crazy Town. hahahahaha

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Post ID: @2abc+1fp1vSOg

The young professional gang are half picked and taught by the best fake gurus and cr---y systems and process at SF. The culture is toxic as well as the fakeness of the org.

Marketing at it's worst. Trolls and spies galore - they get their pa----s in a dilly by acting like technocrats and leaders at others expense

Comes from the top

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Post ID: @2eoe+1fp1vSOg

@2rsj-when you make unfounded comments expect to be challenged. I like DQ ice cream🙂

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Post ID: @2ggl+1fp1vSOg

Really, the CEO has racked up several of the best years in SF history. Not a businessman, you must not have a brain.

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Post ID: @2kjq+1fp1vSOg

Poor leadership from top trickling down to ranks is cause. CEO is not a leader or a businessman. Like all dictators surroinds self with bobbing head yes men so hes never told his ideas suck...SF has been hijacked.

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Post ID: @2fcu+1fp1vSOg

@1owr
As if anything is wrong with someone who has worked at Dairy Queen. I'm willing to bet you are some type of manager and treat your employees the same way. Talking down to someone with a 'lesser' job. A person's value as an individual does not come from his/her profession. Might just be a troll, but thinking like you do is a major part of the problem at SF.

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Post ID: @2rsj+1fp1vSOg

Spoken like someone that has never worked anywhere else, LOL. Whoops I forgot your Dairy Queen job.

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Post ID: @1owr+1fp1vSOg

SF is ver very exponentially toxic cancel culture to say the least. Very controlling.

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Post ID: @1ros+1fp1vSOg

Claims is the worst. The job in and of itself makes any normal person paranoid to the point it bleeds over to the associates and family of associates. It causes the following: paranoid, self medicating, marriages go bad, and hatred of others. People nowadays see it quicker and that's why the turnover and the smart people get out before 5 years.

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Post ID: @1jts+1fp1vSOg

I LOVE STATE FARM ... thank you for being there for my family

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Post ID: @1mxl+1fp1vSOg

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