Just to remind everyone what is coming so you don't loose focus
Now Phase 1... then 2 then 3...-more consolidations coming in Claims.... Vendors, ECRs, BOTS, AI, Chat, Task Prioritization and Service Level tools.
U/W has 2-3 years left before the Integrated Customer Platform eliminates all but a few roles. Fully Automated billing and policy changes, no more 2 week ST to ST transfers! No more RAS, App teams.... most everything will have straight through processing.
TM/SM/CM jobs slashed by over 50% as the new structures moves away from endless layers of leadership and moves to a more direct line of site like ET/lean organization Team Leads will be used for most day to day activities.
Compensation restructure especially at the leadership level. Is an MG4 really worth $150,000+ a year? To do what? Watch huddles, observe 1x1s, or ask the CM/DM for permission to do something?
Pension Buyout offers in the next 24 months. 41K people getting benefits of 115K eligible, you do the math! It's over funded now, but not for long, especially if inflation stays high and they have to pay people more! It is not a decreasing liability!
Targeted buyouts of all levels of leadership, (sorry white men) Execs all just got their packages and a new group is moving in. This is happening in all areas and more to come. How do you think VT is going to hit his numbers for more diversity in leadership?
More on-line presence/agency contract changes-you just thought the AA05 sucked! LOL!
Plan, Prepare and Save! Everyone with any sense sees the writing on the wall so don't hate! 100 years brings a lot of changes!
Remember Tipsy is done in 2 1/2 years at 65! If he leaves it growing and making money he can leave the clean-up mess to someone else and say it was not his fault! Remember if you hear a SF executive talking, as soon as they move their lips, they are lying!
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But, but @iucr read it on the insirnet so it must true. LOL.
@iucr…..Just very old, worn out, rehashed and done to death news.
http://ethicsunwrapped.utexas.edu/state-farms-judge
Fake news??
The fact @fcyc has no details means he is making this all up. Same guy was probably saying the pension was going to be frozen for the last 5 years. Oh, and Tipsord was being fired LOL. What a D’Bag.
@fcyc. How many times do you have to be told that agents do have their house in order, and they aren’t worried? The seasoned agents just want some real info on which to base their decisions. Not cryptic messages about “ secure agency meetings starting next week”…when we have no notice of any such thing.
Heard a bunch of agents going to be jumping ship, probably why they are posting thousand of new agent opportunities. And with policies being service in house now probably the end is near.
Looks like agents better put big boy pants on
Everything just went dark on plans, you know what that means!! Secure agency meetings starting next week and plans agents retirement summaries going out in email shortly. Hope they got there house in order.
No I occasionally like to check in to be entertained by the minion kid sc-m-it is fun!
@awrn So, you're admitting to being one of those peons too.
LOL-he is an exec and you woke up this morning in your mom’s smelly basement still a peon posting on a layoff site. Now that is funny.
Did everyone see the mo--n they are bringing in to implement all the call center strategies.......outsourced AT&T's stuff to Mexico! Welcome to Taco Smell, can we take your order and sale you some car insurance!!!!
Just read this sh-t!!!! I bet ole Tipsy and creepy hands PS jazzed their pants when they saw this guys resume/background!
https://cwa-union.org/news/releases/report-on-att-reveals-thousands-of-layoffs-call-center-closures-and-rampant
Bwahaha …. raises?! Nah man, we’re gonna be told how lucky we are to have a job.
Who in claims should be happy or upset? I know in injury we keep losing people and my responsibilities and inventory keep going up. Should we be expecting raises, maybe the reason we haven't hired anyone this year?
No.... compensation changes are coming to Claims and management was advised of it last week. HR is reviewing all of the compensation. They said they should know something in the next month or so, if not sooner. It will be implemented next year. Rumor mill... some people are going to be happy and some very very sad! So when you hear it next week or so...at work... stop calling the OP a liar because it has been pretty much spot on so far.
SL’s gone it’s just a matter of time, first they take the company cars.
Heard survey results were a diaster for that position. Most agents I know haven’t heard from there SL in years. What were they doing @ home the last year in and half, sitting on toilet sh-----g knowing they were history.
It’s Agents renewal comp changing not claims. Claims already have new starting salary @ $15 per hour.
What compensation changes were announced for claims? I've heard nothing in Injury.
Please pray for the OP -Alzheimer’s is a terrible disease.
They did announce compensation changes coming in claims.......hmmm! everything seems pretty accurate so far!
@4puq. Assuming they are reigniting and moving on with the Integrates platforms. With IRP (Integrated Risk Platform), Service Now and others
Based on roadmap and third party system work going on
Perhaps
I knew the OP knew exactly nothing when they referenced the ‘Integrated Customer Platform,’ a term that was used in IT between 2011-2013 and hadn’t been used since. I know, because I was in the middle of it. This is someone that has zero insights.
Take as much $$$ as u can and roll
Ding ding ding ding ding, we have a winner, now we can all go home. Very nicely done.
After browsing these boards for a while, I have figured out the Organizational chart for State Farm.
- Executive and upper management. These are evil geniuses who stop at nothing to destroy everything and everyone. They somehow run a Fortune 40 company and pile up business awards like crazy, but it’s only through an unsavory combination of exploitation, nepotism, alcoholism, credit card debt, and wife swapping. In reality, they are imbeciles who owe everything to group D below.
- Agents. These are evil geniuses who shrewdly outfoxed the contracts written by group A above. They have bled the company dry by using 10% of its income to provide employment to more people than State Farm itself does. Nobody knows how, since they do nothing and never talk to customers, but they write millions of policies and are the face of the company to over 40 million customers. Everything they have is through an unsavory combination of exploitation, nepotism, alcoholism, credit card debt, and wife swapping. Even though they are shrewd enough to bleed the company dry, none of them are smart enough to work at a convenience store. They live in fear of a new contract and can never retire. They owe everything to group D below.
- Roughly 50,000 State Farm employees. They work through trying times and changes to serve customers, in spite of groups A and B above. They pay the claims, work the catastrophes, issue the policies and take the 2 am customer calls. Most of them get raises and promotions, but only through an unsavory combination of exploitation, nepotism, alcoholism, credit card debt and wife swapping. They owe everything to group D below.
- About three dozen trolls who live on the layoff.com. They somehow got hired by a century old, industry leading giant. They were sent up to home plate with a bat in their hands. They assumed they were standing there because they had hit a grand slam and carried State Farm to victory on their own, tired backs. They don’t understand why nobody is cheering and singing their praises. They really don’t understand why State Farm won’t pay for the unlimited internet they were already using to stream videos about exploitation, nepotism, alcoholism, credit card debt and wife swapping. These few heroes are, after all, the lifeblood of State Farm.
3xze- wow, just wow, you really have no clue dude. Fetal Alcohol Syndrome?
Very difficult to recruit quality when the word is out on the opportunity, not necessarily the SL fault. Not quite sure how you managed to slip thru however, you must have some awesome or-l skills.
Five year renewable contract coming so we can unload the cr-p SL’s hired. SL’s just pilfer agent team members because they don’t know how to recruit SF expected SL’s with no experience or just operations to be able to hire high performers unfourtunatly that turn out to be a trainwreck. Probably why SL position is being phased out total cr-p, AFS being replaced on a business basis going forward most effective role in the organization. Start packing cash we are next and it going to be pretty.
You are obviously not in tech. AI, terminator take over my job paranoid isn’t likely anytime soon. Insurance has so many compliance issues plus old systems to integrate over into expensive setups. Do you see other insurance companies, banks, hospitals just switching over fast? No.
You need tech people to keep the systems running maybe as you phase over, it’s not in 2-3 years at any company. I know. I consult for a log of these companies.
Now are companies switching up tech areas staff reductions, yes.
Are companies not wanting to pay high salaries and cut pension stress. Duh. Yes.
But there will be plenty of people who retire at State Farm over the next 7 years with a great pension. Some people won’t be able to retire with pension and that will suck….
But it is occurring at all companies.
Maybe be grateful you have a job. Be blessed you live in a free country where if you don’t like your job you can leave.
Oh and I think the Kansas City chiefs win the super bowl.
@3juv+1cMMLeKe Imagine claiming you could live off real estate but still work.
Maybe once you pay chase back then you can actually live off it. Otherwise keep taking more credit to pay more credit business man.
No wonder why SF gets nothing done, there’s a fight between call center employees and people who never left their hometown to sell insurance.
Yo I’m just trying to figure out why tipp makes 20k an hour, and I have to witness domestic violence with my salary and the help of loans.
So, 35 years with SF in operations. I have known 2 agents that became an operations employee. One was a field underwriter, (bus) and the other a previous agency resources (in zone) supervisor. It,is,unusual, but not unprecedented.
@3ggk. I spent a decade in operations and a couple more in agency. So I’ve known hundreds if not thousands. Never met anybody who started as an agent and moved to Operations….unless into at least a regional exec type position.
@3aiw-no doubt operation employees are important, I am one myself, but agents have been the face of SF since its inception.
@3hdd The equity in any career is retirement.
@3dbn The operations employees did as well.
It is fine to speculate what may or may not happen in the future. But the fact is clear that agents played a massive role in the first 100 years of SF success.
Yep that’s about what your agency worth at the end. Keep sucking the lemonade.
Be nice if we could sell our agencies like other independents and Allstate
Yep worth exactly 2 cents.
This post is on the money.